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Media import failed ….. also some elements are not same as demo

This topic has 20 replies, 4 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

  • Avatar: rakhigulati
    rakhigulati
    Participant
    February 27, 2016 at 10:29

    I installed theme as per the instructions . When i installed Default demo content.

    the result was the following.

    Failed to import Media “4”
    Failed to import Media “6(3)”
    Failed to import Media “6(2)”
    Failed to import Media “10(1)”
    Failed to import Media “2(2)”
    Failed to import Media “2(3)”
    Failed to import Media “3(1)”
    Failed to import Media “5(1)”
    Failed to import Media “10(1)”
    Failed to import Media “10(4)”
    Failed to import Media “1(1)”
    Failed to import Media “1(2)”
    Failed to import Media “1(3)”
    Failed to import Media “1(4)”
    Failed to import Media “3(1)”
    Failed to import Media “3(2)”

    All done. Have fun!

    Success!

    I want to install Travel Demo content (SANTORINI) …. how do i proceed further.

    Also which revolution slider to import from the big list of zip files to get the demo version revolution slider for travel

    #115155 Copied Theme version: 2.6 WooCommerce version: latest
    19 Answers
    Avatar: Eva
    Eva Kemp
    Participant
    February 27, 2016 at 10:49

    Hello,

    Please upload your site to any web host and provide us with FTP/WP admin panel credentials in Private Content.

    Thank you.

    Regards,
    Eva Kemp.

    #115163 Copied
    Avatar: rakhigulati
    rakhigulati
    Participant
    February 27, 2016 at 11:06

    Following are the details for the content hosted

    Many Thanks

    Please, contact administrator
    for this information.
    #115173 Copied Theme version: latest WooCommerce version: latest
    Avatar: rakhigulati
    rakhigulati
    Participant
    February 29, 2016 at 09:00

    i have been waiting for past couple of days for your reply …… do youy have any live chat suport ????

    #115253 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 29, 2016 at 14:50

    Hello,

    Sorry for a delay.
    I’ve installed Travel template manually and imported slider for home page.
    Please check now.
    You can find Travel page in Pages section of WP Dashboard.

    Best regards,
    Jack Richardson.

    #115335 Copied
    Avatar: rakhigulati
    rakhigulati
    Participant
    February 29, 2016 at 15:23

    Thanks

    But the button Read more is not the same as it is in demo …
    also HOT TRAVELS DEALS part is missing …..

    i have made travel page as home page

    regards

    #115383 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 29, 2016 at 19:45

    Hello,

    I’ve modified your Travel home page. Clear browser cache and check the site.

    Best regards,
    Jack Richardson.

    #115514 Copied
    Avatar: rakhigulati
    rakhigulati
    Participant
    March 3, 2016 at 08:13

    Hi

    I uploaded products , but their layout and Gallery images are not coming up as the way they are in Demo , i am afraid why there are so many problems occuring in the layout . i have used many themes , but never seen such kind of problems in any theme installation …..

    Also please take care that i have made some new pages ….. take care that they are not affected if you make changes.

    Demo https://www.8theme.com/demo/royal/product/from-rome-round-trip-shuttle-service-to-pompeii-2/

    my website page — http://indianstones.co.in/product/oceal-black-slate/

    #115916 Copied
    Avatar: rakhigulati
    rakhigulati
    Participant
    March 3, 2016 at 09:35

    Well , i think i have figured that out …..

    But please check the theme files and see if everything is perfect
    ????

    #115930 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 3, 2016 at 10:46

    Hello,

    What files shall we check exactly?
    Have you modified original theme php files?

    Best regards,
    Jack Richardson.

    #115941 Copied
    Avatar: rakhigulati
    rakhigulati
    Participant
    March 3, 2016 at 20:33

    i want to make the thumbnail size of products consistent …. what should i change in css ???
    here is the link .
    http://indianstones.co.in/product-category/slate/

    #116043 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 4, 2016 at 10:46

    Hello,

    Please add this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .product-content-image img {
    height: 200px;
}

    Best regards,
    Jack Richardson.

    #116126 Copied
    Avatar: rakhigulati
    rakhigulati
    Participant
    March 17, 2016 at 06:02

    http://indianstones.co.in/product/autumn-brown-2/

    above is the link to my product ……

    it is not opening in the lightbox or pop up
    Please check

    #117753 Copied
    Avatar: stan
    Stan Russell
    Participant
    March 17, 2016 at 08:28

    Hello rakhigulati,

    product image for this product is smaller that zoom area. Please upload bigger product image and check the product.

    Regards,
    Stan Russell.

    #117759 Copied
    Avatar: rakhigulati
    rakhigulati
    Participant
    March 26, 2016 at 14:10

    Hi

    my website loads very slowly , this theme has slowed down my site , and if i use w3 total cache plugin , the website layout gets messy ,

    Let me know a way to make site faster ?

    Thanks

    #119030 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    March 28, 2016 at 07:56

    Hello,

    You can speed up the site following the suggestions from these articles:
    http://codex.wordpress.org/WordPress_Optimization
    http://techtage.com/speeding-up-wordpress-sites/
    http://www.sparringmind.com/speed-up-wordpress/
    https://www.inmotionhosting.com/support/website/wordpress/heartbeat-ajax-php-usage#heartbeat-in-action
    http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
    http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website

    Regards,
    Eva Kemp.

    #119063 Copied
    Avatar: rakhigulati
    rakhigulati
    Participant
    March 30, 2016 at 16:26

    i know about them … let me know some specific plugin that supports your theme …… the speed is very poor …

    indianstones.co.in is my website …. i am sure there is some problem with theme ….. please give me a specific solution

    #119430 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 30, 2016 at 18:16

    Hello,

    Please try this solution https://www.inmotionhosting.com/support/website/wordpress/heartbeat-ajax-php-usage#heartbeat-in-action and also optimize your images.

    Best regards,
    Jack Richardson.

    #119442 Copied
    Avatar: rakhigulati
    rakhigulati
    Participant
    April 5, 2016 at 07:27

    HI

    In the theme options i added the google analytics code and the website stopped responding .

    Please get my website back to work

    #120018 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    April 5, 2016 at 07:45

    Hello,

    As I see your site is working now.
    Have you resolved the issue?

    Regards,
    Eva Kemp.

    #120029 Copied

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