Media Not Installed - by randyvarianda - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Rose Tyler

  • Avatar: randyvarianda
    randyvarianda
    Participant
    January 25, 2021 at 13:06

    error

    I have error when importing default theme like media not installed, and also on product page, why it doesn’t look like demo, like no filter on left sidebar and image not loaded?

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2021 at 15:26

    Hello,

    Thanks for contacting us.
    Sometimes when you import a demo with a great number of images the server timeout is not enough to import all the media that demo has and this error occurred. You can choose the demo import again and at the demo content installation step don’t check all but media only https://gyazo.com/647b0452f7c5d8ddb3ebcf966506dcc0
    Provide URL of your site and temporary wp-admin access, so we can take a closer look at the situation with the sidebar and images.

    Regards

    Avatar: randyvarianda
    randyvarianda
    Participant
    January 25, 2021 at 16:33

    hi rose, i’ve alrready tried reimport the theme but media still not installed, please take a look.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2021 at 16:55

    Hi,

    Please check your site now.
    Let us know if you need any further assistance.

    Regards

    Avatar: randyvarianda
    randyvarianda
    Participant
    January 25, 2021 at 18:02

    some image is still not loaded, is this expected?

    btw I want to ask how to remove widget on the right, like on this page, I already remove all the widget but search post still there widget

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2021 at 20:43

    Hello,

    Thanks for the reply.
    Please provide screenshots or links of pages where images are missing.

    Theme Options > WooComerce > Shop > Shop page layout > Sidebar position. Theme Options > Blog > Blog layout > Sidebar Position or Show Sidebar Only On Blog Page.

    Regards

    Avatar: randyvarianda
    randyvarianda
    Participant
    January 26, 2021 at 08:09

    thanks rose, you’re very helpful, the widget sidebar already removed,
    I want to ask for some assistance, if you don’t mind,
    i want to change color of this text & icon (cart, account, wishlist) in this header, but I couldn’t find setting to change it, how can I change the color? header

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2021 at 10:23

    Theme Options > Header builder > Main header > Color – https://prnt.sc/xnc8p8

    Regards

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