Mega Menu - by Randley - on WordPress WooCommerce support

This topic has 147 replies, 31 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

  • Avatar: fabivaz
    fabivaz
    Participant
    March 21, 2018 at 10:49

    The megamenu options do not appear. I can not create it

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2018 at 12:06

    Hello @fabivaz,

    In 4.16 theme version Menu options were moved into popup https://prnt.sc/idhhcf so to be able to see all menu settings, you need to click on “8Theme Page Options”.

    Regards

    Avatar: troyek
    troyek
    Participant
    May 25, 2018 at 10:57

    Hi,

    I’ve problem with mega menu.

    On top header is normal

    https://prnt.sc/jmf9c7

    but, when I scrolled – menu move to right

    https://prnt.sc/jmf9m0

    ..

    on the demo – https://www.8theme.com/demo/xstore/ – when i scrolled – menu stay on the same place.

    please help

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 11:14

    Hello @troyek,

    Please submit a new topic https://www.8theme.com/forums/xstore-wordpress-support-forum/ and provide us with your site URL. Thanks in advance.

    Regards

    Avatar: Doggys Market
    Doggys Market
    Participant
    May 29, 2018 at 04:56

    hello good day, I would like to know how to make a fixed menu as in the demo version “animals”, attached link.

    thank you very much, I am attentive to your answers.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 08:17

    Hello @Doggys Market,

    Please read our documentation – https://www.8theme.com/documentation/xstore/menu-set-up/ Here are screenshots of menus from animals version – http://prntscr.com/jnxd53 http://prntscr.com/jnxde6
    You need to create a new menu and mark it as secondary – https://prnt.sc/jjdqft
    Mega menu works almost the same way for the secondary menu as for the main menu but in vertical design https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/
    In 4.16 theme version Menu options were moved into popup https://prnt.sc/idhhcf so to be able to see all menu settings, you need to click on “8Theme Page Options”.

    Regards

    Avatar: Doggys Market
    Doggys Market
    Participant
    May 30, 2018 at 03:19

    hello good afternoon, thank you very much for the answer, I have some problems with the purchase page that I could not solve, I attached an image to better understand my problem
    Reference image

    I am very attentive to your answers and thank you very much for your excellent support.

    Avatar: Doggys Market
    Doggys Market
    Participant
    May 30, 2018 at 03:21

    hello good afternoon, thank you very much for the answer, I have some problems with the purchase page that I could not solve, I attached an image to better understand my problem
    https://ibb.co/cztZsd
    I am very attentive to your answers and thank you very much for your excellent support

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:57

    Hello @Doggys Market,

    Thank you for using our theme 🙂
    1. Please add this code in Theme Options > Styling > Custom css:

    .footer-product .button.tm-woowishlist-button {
        display: none !important;
    }
    

    2. Disable “WooCommerce Infinite Scroll and Ajax Pagination” plugin + Theme Options > E-commerce > Products Page Layout > Products view mode > Grid/List + delete content from Shop filters in Appearance > Widgets.
    Read more – https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/
    Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Doggys Market
    Doggys Market
    Participant
    May 30, 2018 at 16:23

    Thank you very much for your answers, they have helped me a lot, thanks for everything and excellent theme.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 07:11

    Hello @Doggys Market,

    You’re welcome!
    We’d appreciate if you could take a moment to give us 5-stars on ThemeForest – https://themeforest.net/downloads

    Regards

    Avatar: Aussiesj
    Aussiesj
    Participant
    June 18, 2018 at 00:33

    I am no longer seeing any option for columns in the menu editor. After editing the main menu all but one main category (the one I didn’t change) are displaying in one column.

    I have 2 identical sites using your theme and both are registered with you and are always updated. The second site is displaying the menu as it always has because I never changed any menu items. Looking at the menu edit in the second site I see it has no option to change columns either.

    I have tried reinstall, turning off all plugins, reading through the documentation but I still can not the columns options to change in either site.

    Please, contact administrator
    for this information.
    Avatar: Aussiesj
    Aussiesj
    Participant
    June 18, 2018 at 00:36

    more information

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 18, 2018 at 09:55

    Hello @Aussiesj,

    In 4.16 theme version Menu options were moved into popup https://image.prntscr.com/image/5yXyaVh9QG_srPw4jpVEdw.png so to be able to see all menu settings, you need to click on “8Theme Page Options”.
    If this is not what you are looking for, please, provide some screenshots for better understanding.

    Regards

    Avatar: Aussiesj
    Aussiesj
    Participant
    June 18, 2018 at 09:59

    Thank you so much for the screen shot, that has helped tremendously.

    I appreciate your fast response and helpful direction.

    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 18, 2018 at 10:02

    Hello @Aussiesj,

    You’re welcome!

    Regards

    Avatar: madeirajp
    madeirajp
    Participant
    September 1, 2018 at 23:40

    Add small images in mega menu appear very big.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 07:20

    Hello @madeirajp,

    Please submit a new topic and provide us with temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: cyrilbosson
    cyrilbosson
    Participant
    October 2, 2018 at 10:40

    Dear support,

    Based on the electronic demo, I would like to use the same menu than “car electronics”. Demo
    The customer’s target is to reach that (See image)
    But the result from my side is that (See result)

    Do you have any idea where the problem is coming from ?
    Best regards.
    Jérôme.

    Please, contact administrator
    for this information.
    Avatar: cyrilbosson
    cyrilbosson
    Participant
    October 2, 2018 at 10:44

    Dear support,

    Based on the electronic demo, I would like to use the same menu than “car electronics”. (see Demo)
    The customer’s target is to reach that (See image)
    But the result from my side is that (See result)

    Do you have any idea where the problem is coming from ?
    Best regards.
    Jérôme.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 2, 2018 at 10:54

    Hello @cyrilbosson,

    You can edit “Car Electronics subitem example” static block http://prntscr.com/l16xbd and set it in menu settings http://prntscr.com/l16y31
    Please watch our video tutorial – https://youtu.be/f07MBdnFPfk
    Feel free to ask if you have any other questions.

    Regards

    Avatar: cyrilbosson
    cyrilbosson
    Participant
    October 2, 2018 at 13:12

    Hello Rose,
    Thank you for your quick answer : I’m going on the good way !
    I point still open : How to get this menu on the second-level menu : Luminaire par style > ARCHITECTURAL > static block as on the demo All department > Car Electronics > static block.
    Because the field “static block” disapears every time to put it in the second level

    Regards.
    Jérôme.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 2, 2018 at 13:29

    Hello @cyrilbosson,

    This is secondary menu http://prntscr.com/juxke3 You need to create a new menu and mark it as secondary – https://prnt.sc/jjdqft Please see an example https://prnt.sc/joiurp > https://prnt.sc/joivdq

    Regards

    Avatar: cyrilbosson
    cyrilbosson
    Participant
    October 2, 2018 at 20:25

    Thank you again Rose !
    Last question : How to remove the hambuger menu on right side ?

    Best regards.
    Jérôme

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2018 at 06:54

    Hello @cyrilbosson,

    Theme Options > General > Headwr Settings > Smart menu > Off.

    Regards

    Avatar: Su Flo
    Su Flo
    Participant
    October 9, 2018 at 16:22

    Hi Rose,

    The credentials are in the PC for you.

    Also two screenshots from the smartphone/mobile. Cart circle is white? and the products do not appear.

    Best Regards, Su.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2018 at 08:39

    Hello @Su Flo,

    I do not see problems on mobile. Please clear cache and check now more time http://prntscr.com/l4b3uq http://prntscr.com/l4b4cv Also, try to check on different devices, make sure that versions of your browsers are not very old.

    Regards

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