Mega Menu Collapsing before user can reach it

This topic has 13 replies, 4 voices, and was last updated 5 years, 5 months ago ago by Olga Barlow

  • Avatar: seanseansean
    seanseansean
    Participant
    June 3, 2019 at 22:41

    I have the mega menu currently setup with demo content, but when testing I found that on hover the menu appears but when the user tries to move the mouse down to select an item as soon as the mouse is no longer hovering over the main menu item the mega menu collapses making it impossible to access any of the mega menu secondary items.

    Please, contact administrator
    for this information.
    12 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 4, 2019 at 08:51

    Hello,

    Check now, please.

    Regards

    Avatar: seanseansean
    seanseansean
    Participant
    June 4, 2019 at 22:06

    Thank you for adjusting that, although now there is an issue with the columns inside the menu not being visible. There are 4 columns in the staticblock and only 3 show.

    Avatar: msmetics1
    msmetics1
    Participant
    June 5, 2019 at 04:52

    hello, I have been trying to create a new topic with no luck
    If my go through my account page, it just reloads the page after i enter the purchase code

    If i go through the forum page, it just keeps loading after i input my login details

    please check

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2019 at 12:07

    Hello, @seanseansean

    Please add this code in Theme Options > Custom CSS:

    .menu-static-block.nav-sublist-dropdown {
        display: block;
    }

    Do not forget to clear cache before checking the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2019 at 12:08

    Hello, @msmetics1

    As I can see, you have created a new topic successfully.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: seanseansean
    seanseansean
    Participant
    June 5, 2019 at 17:31

    Hey Rose, that corrected the display of the mega menu but now the mega menu displays when the fixed smart menu is enabled on scroll back up the page.

    Avatar: seanseansean
    seanseansean
    Participant
    June 5, 2019 at 21:42

    Upon further inspection it appears that the mega menu is displaying continuously on certain pages in addition to the issue with the fixed smart menu.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 6, 2019 at 14:55

    Hello,

    Check now, please.

    Regards

    Avatar: seanseansean
    seanseansean
    Participant
    June 6, 2019 at 15:16

    Now the initial problem that started this thread is back. The menu collapses before the user can reach the secondary items. I prefer the way this menu looks as before the solution provided was to just shift the padding but the functionality is unusable as it is currently.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 6, 2019 at 15:29

    Hello,

    Clear the browser cache.

    Regards

    Avatar: seanseansean
    seanseansean
    Participant
    June 6, 2019 at 17:35

    Thank you Olga and Rose I appreciate all your help and time on this subject everything is working correctly.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 6, 2019 at 19:07

    You are welcome!

    Regards

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