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Mega Menu Collapsing before user can reach it

This topic has 13 replies, 4 voices, and was last updated 5 years, 6 months ago ago by Olga Barlow

seanseansean

Participant

June 3, 2019 at 22:41

I have the mega menu currently setup with demo content, but when testing I found that on hover the menu appears but when the user tries to move the mouse down to select an item as soon as the mouse is no longer hovering over the main menu item the mega menu collapses making it impossible to access any of the mega menu secondary items.

Please, contact administrator
for this information.

#214907 Copied Theme version: Latest Version WooCommerce version: Latest Version

12 Answers

Olga Barlow

Support staff

June 4, 2019 at 08:51

Hello,

Check now, please.

Regards

#214927 Copied

seanseansean

Participant

June 4, 2019 at 22:06

Thank you for adjusting that, although now there is an issue with the columns inside the menu not being visible. There are 4 columns in the staticblock and only 3 show.

#214984 Copied

msmetics1

Participant

June 5, 2019 at 04:52

hello, I have been trying to create a new topic with no luck
If my go through my account page, it just reloads the page after i enter the purchase code

If i go through the forum page, it just keeps loading after i input my login details

please check

#214988 Copied
Rose Tyler

Support staff

June 5, 2019 at 12:07
Hello, @seanseansean

Please add this code in Theme Options > Custom CSS:
```
.menu-static-block.nav-sublist-dropdown {
    display: block;
}
```
Do not forget to clear cache before checking the result.

Regards
#215024 Copied
Rose Tyler

Support staff

June 5, 2019 at 12:08

Hello, @msmetics1

As I can see, you have created a new topic successfully.
Feel free to ask if you have any other questions.

Regards

#215025 Copied

seanseansean

Participant

June 5, 2019 at 17:31

Hey Rose, that corrected the display of the mega menu but now the mega menu displays when the fixed smart menu is enabled on scroll back up the page.

#215070 Copied

seanseansean

Participant

June 5, 2019 at 21:42

Upon further inspection it appears that the mega menu is displaying continuously on certain pages in addition to the issue with the fixed smart menu.

Please contact administrator
for this information.

#215084 Copied

Olga Barlow

Support staff

June 6, 2019 at 14:55

Hello,

Check now, please.

Regards

#215142 Copied

seanseansean

Participant

June 6, 2019 at 15:16

Now the initial problem that started this thread is back. The menu collapses before the user can reach the secondary items. I prefer the way this menu looks as before the solution provided was to just shift the padding but the functionality is unusable as it is currently.

#215144 Copied

Olga Barlow

Support staff

June 6, 2019 at 15:29

Hello,

Clear the browser cache.

Regards

#215146 Copied

seanseansean

Participant

June 6, 2019 at 17:35

Thank you Olga and Rose I appreciate all your help and time on this subject everything is working correctly.

#215157 Copied

Olga Barlow

Support staff

June 6, 2019 at 19:07

You are welcome!

Regards

#215162 Copied
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