Mega Menu Dropdown can’t click (disappear when move the mouse to submenus)

This topic has 7 replies, 3 voices, and was last updated 2 years, 8 months ago ago by Sarah

  • Avatar: Sarah
    Sarah
    Participant
    March 30, 2022 at 16:55

    Hi, I can’t click the mega menu dropdown submenus. Can you help?

    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 30, 2022 at 17:03

    Hello,

    Provide us with Wp Dashboard access to your site to check and help you.

    Regards

    Avatar: Sarah
    Sarah
    Participant
    March 30, 2022 at 17:04

    Okay, please check the private note.

    Thank you!

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 31, 2022 at 03:25

    Hello,

    Check now, please.

    Regards

    Avatar: Sarah
    Sarah
    Participant
    March 31, 2022 at 05:20

    Hi, it is not working well. I can click submenu successfully maybe 1 out of 10 times. Most of time, when i try to click the submenu, it still disappear. Can you check again? Thank you!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 31, 2022 at 07:25

    Hello,

    Clear cache and check one more time. Record a video of the problem, please.

    Regards

    Avatar: Sarah
    Sarah
    Participant
    March 31, 2022 at 10:20

    Hi, it works now!

    Thank you so much!

  • Viewing 7 results - 1 through 7 (of 7 total)

The issue related to '‘Mega Menu Dropdown can’t click (disappear when move the mouse to submenus)’' has been successfully resolved, and the topic is now closed for further responses

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