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Mega Menu Dropdown can’t click (disappear when move the mouse to submenus)

This topic has 7 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Sarah

Sarah

Participant

March 30, 2022 at 16:55

Hi, I can’t click the mega menu dropdown submenus. Can you help?

#320930 Copied Theme version: 8.1.14.1.1 WooCommerce version: 5.9.2

6 Answers

Olga Barlow

Support staff

March 30, 2022 at 17:03

Hello,

Provide us with Wp Dashboard access to your site to check and help you.

Regards

#320935 Copied

Sarah

Participant

March 30, 2022 at 17:04

Okay, please check the private note.

Thank you!

Please contact administrator
for this information.

#320936 Copied

Olga Barlow

Support staff

March 31, 2022 at 03:25

Hello,

Check now, please.

Regards

#320967 Copied

Sarah

Participant

March 31, 2022 at 05:20

Hi, it is not working well. I can click submenu successfully maybe 1 out of 10 times. Most of time, when i try to click the submenu, it still disappear. Can you check again? Thank you!

#320976 Copied

Rose Tyler

Support staff

March 31, 2022 at 07:25

Hello,

Clear cache and check one more time. Record a video of the problem, please.

Regards

#320986 Copied

Sarah

Participant

March 31, 2022 at 10:20

Hi, it works now!

Thank you so much!

#321001 Copied
Tagged: click, dropdown, mega menu, submenus, templates, woocommerce, wordpress
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Mega Menu Dropdown can’t click (disappear when move the mouse to submenus)

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