Return to previous page

Mega Menu not working properly - by zaza13

This topic has 10 replies, 3 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

zaza13

Participant

March 16, 2019 at 09:39

Hello Team,
My mega menu has stopped working properly since several days. Before that everything was fine.

Issue 1 – I can’t change the mega menu items design anymore – https://prnt.sc/mymach
If I change it nothing happens. It just doesn’t save the settings anymore.
3 of the mega menu buttons had design set to “Mega menu”. Now 2 of them continue to have this design and only one of the buttons (called Parfémy) have design set to “design”.
I can’t change it back to “Mega menu” anymore. I tried to create new items and remove the old but whatever item I place the design cannot be changed.

Issue 2 – The view of the mega menu has changed in the Edge/IE browser only. Now the menu looks like this in Edge – https://prnt.sc/mymcer
In the rest browsers (Chrome, Mozilla etc) it looks like this – https://prnt.sc/mymcrg
I tried through Edge in several different PCs and the result is the same. Before that the vew in Edge was also fine. Your demo theme (https://www.8theme.com/demo/legenda3/) looks normal in Edge so I assume the issue is on my side and not local.

The only recent changes on the site was the steps mentioned in this topic – https://www.8theme.com/topic/upload-products-from-csv-files/ and wordpress upgrade to version 4.9.10.

Can you please check and advise how to sort this out?
Thank you.

Please, contact administrator
for this information.

#211026 Copied Theme version: 1.0

9 Answers

Rose Tyler

Support staff

March 18, 2019 at 08:29

Hello,

Very likely you reached the Max Input Vars limit because of menu items number and your WP can’t save all the settings of your menu. So, if you choose the option, save menu but then you’ll see that option is not saved then increase max input vars limit to 5000 or 8000. You can contact the hosting provider and ask for help with increasing. Read more http://sevenspark.com/wordpress/menu-item-limit

Regards

#211054 Copied

zaza13

Participant

March 20, 2019 at 22:04

Hi Rose, Team,
The max_input_vars in the php.ini have been set to 8000 (tried with 3000 as well).
The server was several times restarted and I made sure the configuration in the php.ini is stored correctly.
I am still not able to save the configured menu 🙁
Do you have other suggestions?
Thank you.

#211234 Copied

Olga Barlow

Participant

March 21, 2019 at 11:49

Hello,

Sorry but seems it was not changed as we can see from the WC status page http://prntscr.com/n0x5a7

Contact your hosting provider to make sure that this value was increased in the right way.

Regards

#211261 Copied

zaza13

Participant

March 22, 2019 at 10:42

Hi Team,
As usual you was right 🙂 – I forgot to “uncomment” the line in the php.ini.
Ok, so this solved the issue 1 but unfortunately the issue 2 still persists.
Do you have any suggestions how to sort this out?
Thank you.

#211299 Copied
Rose Tyler

Support staff

March 22, 2019 at 11:33
Hello,

Please add this code in style.css of child-theme:

.header-type-5 .main-nav .menu > li li, .header-type-6 .main-nav .menu > li li, .header-type-7 .main-nav .menu > li li, .header-type-1 .main-nav .menu > li li { text-align: left; }

Regards
#211300 Copied
zaza13

Participant

March 22, 2019 at 22:05
Hi,
style.css has the following lines.
Can you please advise where exactly I need to paste the code?
Thank you.

/* Theme Name: Legenda Child Theme URI: https://www.8theme.com/ Description: Legenda Child Theme Author: 8theme Author URI: https://www.8theme.com Template: legenda Version: 1.0 Text Domain: legenda-child */
#211331 Copied
Rose Tyler

Support staff

March 25, 2019 at 07:59

Hello,

Sorry for the delay due to the weekends.
Please see screenshot – http://prntscr.com/n2hogr

Regards

#211367 Copied

zaza13

Participant

March 26, 2019 at 22:21

Brilliant! This solved the problem!
Everything is working perfect again.
Thank you for the flawless support!

#211479 Copied

Rose Tyler

Support staff

March 27, 2019 at 08:07

You’re welcome!
Have a nice day 🙂

Regards

#211486 Copied
Viewing 10 results - 1 through 10 (of 10 total)