Megamenu in mobiles - by Harris - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 5 years, 5 months ago ago by Olga Barlow

  • Avatar: Harris
    Harris
    Participant
    July 10, 2019 at 15:47

    I have enabled megamenu for main menu. Everythink OK in desktop, but in mobiles no menu is visible

    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 10, 2019 at 15:55

    Hello,

    Do you use the Static Block option to create mega menu? If yes, then go to Appearance > Menus and create a separate menu for the mobile with subitems and choose menu location – Mobile http://prntscr.com/od6ch8

    Regards

    Avatar: Harris
    Harris
    Participant
    July 10, 2019 at 17:05

    No, I don”t think i use static blocks. I just selected this option form “design” in each menu.
    Static blocks are enabled from general settings. Mobile is selected in menu settings

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 11, 2019 at 08:26

    Hello,

    Please provide temporary wp-admin and FTP access.

    Regards

    Avatar: Harris
    Harris
    Participant
    July 13, 2019 at 15:32

    Please check private area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 13, 2019 at 15:43

    We need access not just to your Dashboard but to your files, so provide FTP access also. Contact your hosting provider to get FTP host, user, password, and port.

    Regards

    Avatar: Harris
    Harris
    Participant
    July 14, 2019 at 16:05

    ok

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 15, 2019 at 11:50

    Hello,

    Seems problem was caused by the Jetpack plugin. Once we disabled it everything works ok.

    Regards

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