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Megamenu static block not working - by Whaitey

This topic has 10 replies, 2 voices, and was last updated 4 years, 9 months ago ago by Olga Barlow

Whaitey

Participant

March 2, 2020 at 12:42

Hi,

My megamenu static block only works on the main page, everywhere else it shows blank, but if i hover over it the links are there, so the content is there but its not showing.

https://prnt.sc/ra9s8m – main page
https://prnt.sc/ra9tpu – main category page
https://prnt.sc/ra9uwu – sometimes it shows like this

#230570 Copied Theme version: newest

9 Answers

Olga Barlow

Support staff

March 2, 2020 at 13:00

Hello,

Provide us with link to your site and temporary WP Dashboard access to check the issue and help you.

Regards

#230571 Copied

Whaitey

Participant

March 2, 2020 at 13:13

Done

Please contact administrator
for this information.

#230573 Copied

Olga Barlow

Support staff

March 2, 2020 at 17:30

Hello,

We can’t log in http://prntscr.com/raf7ji

Regards

#230586 Copied

Whaitey

Participant

March 2, 2020 at 17:33

Yes sorry i got the mails, try now

#230588 Copied

Olga Barlow

Support staff

March 2, 2020 at 19:45

Hello,

Provide us also with the FTP access. We need to check some files in addition.

Regards

#230600 Copied

Whaitey

Participant

March 2, 2020 at 20:03

Here you go

Please contact administrator
for this information.

#230602 Copied

Whaitey

Participant

March 3, 2020 at 12:47

Hi,

Any update on this one? Its still broken for some reason.

#230633 Copied

Whaitey

Participant

March 3, 2020 at 14:11

Sorry, a little update.
I disabled w3 total cache and it solved the problem. The only thing is now that for some reason it broke it. Any tips on what couldve possible gone wrong?

#230642 Copied

Olga Barlow

Support staff

March 3, 2020 at 19:18

Hello,

We have fixed the problem and it seems that cache was just not cleared. So, try to enable plugin and flush plugin cache.

Regards

#230671 Copied
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