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Memory size - by skupapa - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

skupapa

Participant

January 22, 2015 at 18:08

Hello!

I’ve purchased the following script: Royal – Multi-Purpose WordPress Theme Engine.

I followed the step by step install guide, but I cant edit the woocmmerce settings, because I get an error message:

Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 30720 bytes) in /var/www/vhosts/www.gran.hu/web/wpteszt/wp-content/plugins/woocommerce/includes/admin/settings/class-wc-settings-emails.php on line 97

Support’s answer:

Hello,

Please ask your host to increase memory_limit.

Regards,
Robert Hall.

The problem not solved yet, but Mr. Hall closed the topic.

I asked the server admin to increase memory size, at this moment this is 400mb (php_admin_value memory_limit 400M),
and we have the problem yet: ““open_basedir restriction in effect“, as you can see in frontoffice: http://gran.hu/wpteszt/

the php version info is here: http://gran.hu/wpteszt/i.php

pls help.

regards: Mozes B. Kolumban

Please, contact administrator
for this information.

#36608 Copied

3 Answers

Eva Kemp

Support staff

January 22, 2015 at 18:19

Hello,

Also the function allow_url_fopen must be enabled.
Ask your host to activate it.
Error with open_basedir is referred to your hosting server settings. Please check this article:
http://www.templatemonster.com/help/open_basedir-restriction-in-effect-filex-is-not-within-the-allowed-paths-y.html

Thank you.
Regards,
Eva Kemp.

#36611 Copied

skupapa

Participant

January 22, 2015 at 21:12

hello,

the allow_url_fopen is enabled now, we have the same error, the questioN what is this: (/.) on the end of the next line:

Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/.)

we think, your script has a bug, please help, tx.

#36652 Copied

Eva Kemp

Support staff

January 22, 2015 at 21:23

Hello,

Have you checked the article mentioned in the previous post? “Open_basedir restriction” error is related to server settings. Please contact your host concerning the issue.

Thank you.
Regards,
Eva Kemp.

#36655 Copied
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