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Menu appearing twice on desktop view (mobile menu showing underneath)

This topic has 3 replies, 3 voices, and was last updated 10 months, 1 weeks ago ago by Andrew Mitchell

Gayleen

Participant

February 12, 2024 at 19:23

Hi
My menu is appearing twice (mobile menu shows below desktop on the desktop version).
I have tried all the fixes on the below ticket, but it’s still not resolved:

https://www.8theme.com/topic/mobile-menu-appearing-on-desktop-version/

Can you please advise next steps.
Thanks
Gayleen

Please, contact administrator
for this information.

#383190 Copied Theme version: 9.2.7

2 Answers

Tony Rodriguez

Support staff

February 13, 2024 at 06:41

Hello, @gayleen,

Thank you for reaching out to us with your concern.

We are pleased to inform you that the technical issue you reported has been successfully resolved. To ensure that the changes are reflected on your end, we kindly request that you clear your browser’s cache before revisiting your site.

Upon investigation, it was determined that the root cause of the issue was an unclosed CSS code segment located within the Xstore > Theme Options > Theme Custom CSS > Global CSS section of your website’s backend. Our team has addressed this by adding the necessary closing brackets to the CSS code.

For your convenience, we have attached images that serve as a reference to the modifications made. Please review them to verify the resolution. https://ibb.co/QP29Sqg & https://ibb.co/ZYs7fsR

Should you require any further assistance or have additional questions, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

#383211 Copied

Andrew Mitchell

Support staff

February 13, 2024 at 21:00

Dear gayleen,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#383288 Copied
Tagged: best selling woocommerce themes, desktop view menu glitch, double menu issue, fix double menu display, mobile menu display problem, resolve woocommerce themes issues, woocommerce themes error
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Menu appearing twice on desktop view (mobile menu showing underneath)

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