Return to previous page

Menu Button not responding on mobile site

This topic has 6 replies, 3 voices, and was last updated 4 years, 3 months ago ago by Rose Tyler

  • Avatar: mwap
    mwap
    Participant
    October 16, 2020 at 10:14

    Hello there,
    The mobile version of our website seems to be broken and the menu is not responding. Please could we get some advice on how to fix this problem?

    I have tried deactivating plugins and it seems to be something to do with Redux which is installed when installing the Classico update.
    Looking forward to hearing back from you,

    #255282 Copied Theme version: 2.9.1
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 17, 2020 at 07:04

    Hello,

    Provide us with the WP Dashboard and FTP access to your site and we’ll try to help you.

    Regards

    #255417 Copied
    Avatar: mwap
    mwap
    Participant
    October 19, 2020 at 11:20

    Please find in private content area
    Thanks

    Please contact administrator
    for this information.
    #255664 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 21, 2020 at 13:13

    Hello,

    Check now, please.

    Regards

    #255925 Copied
    Avatar: mwap
    mwap
    Participant
    October 22, 2020 at 09:38

    Thank you for all your help! 🙂

    #256076 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 22, 2020 at 09:43

    You’re welcome!

    Regards

    #256077 Copied
  • Viewing 6 results - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.Log in/Sign up

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
NFT Crypto Marketplace – WordPress WooCommerce Theme
lazy-placeholder
Electron Store 02 – WordPress WooCommerce Theme
lazy-placeholder
Gaming – WooCommerce Theme
lazy-placeholder
Underwear – WooCommerce Theme
lazy-placeholder
Babyland 01 – WordPress WooCommerce Theme
lazy-placeholder
WooPress Fullwidth
lazy-placeholder
Man Store – WooCommerce Theme
lazy-placeholder
Bags Store – WooCommerce Theme
lazy-placeholder
Default RTL – WordPress WooCommerce Theme
lazy-placeholder
Home Decor 02 Store – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.