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Menu connection problem. How can i connect wordpress menu with web site menu

This topic has 6 replies, 3 voices, and was last updated 2 months, 1 weeks ago ago by Andrew Mitchell

IslomSalih

Participant

September 11, 2024 at 13:33

Hello there. I have recently purchased xstore theme. I am doing e-commerce website.
There one problem I cannot solve. Menu that I have created in WordPress menu section doesn’t appear on site. They are not connected. When I deleted or added new menu on site it doesn’t appear on WordPress menu section. How can I connect them together? And changes appear both places?

#413960 Copied Theme version: 9.4.1

5 Answers

Rose Tyler

Support staff

September 11, 2024 at 14:18

Hello, IslomSalih ,

Thank you for contacting us and for using XStore.

Please provide some screenshots so we can better understand the situation.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#413970 Copied

IslomSalih

Participant

September 11, 2024 at 14:33

Menu connection problem. How can i connect WordPress menu with web site menu

Please contact administrator
for this information.

#413976 Copied

IslomSalih

Participant

September 11, 2024 at 14:47

inside WordPress: tg_image_3273572234
theme options: tg_image_1286881331
they are both similar and if I change something it changes

But inside editing elementor it doesn’t change
editing in elementor: tg_image_879931772

Files is visible for topic creator and
support staff only.

#413979 Copied

Rose Tyler

Support staff

September 11, 2024 at 15:18

Hello, IslomSalih,

We appreciate your prompt response.

Header Builder via Elementor is activated on your site, which means Theme Options settings do not work for the header.

Items of this menu settings are – https://prnt.sc/HdgD-L-da7EM https://prnt.sc/4wYypCpbTCb- and here is a video for a better understanding – https://youtu.be/Qi0f1DWSH5U?feature=shared

This is not connected with the WP menus (Appearance > Menus) because of the source type option here – https://prnt.sc/vFZSvCIUepXx

We’ve edited the settings for you – https://prnt.sc/gIQIoRVoQ5WD Please clear cache and check the menu now https://gyazo.com/23f00b8e5e120cd69234baab9cfcecdc

Best Regards,
8Theme’s Team

#413983 Copied

Andrew Mitchell

Support staff

September 11, 2024 at 16:48

Dear IslomSalih,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#413991 Copied
Tagged: connecting wordpress website menu, fixing menu connection in woocommerce, solving woocommerce menu problems, woocommerce themes troubleshooting, wordpress menu connection, wordpress menu integration problem, wordpress woocommerce menu issues
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Menu connection problem. How can i connect wordpress menu with web site menu

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