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Menu don´t work propertly front end, in editing works perfectly

This topic has 2 replies, 2 voices, and was last updated 2 months ago ago by Rose Tyler

  • Avatar: DiegodiezCorral
    DiegodiezCorral
    Participant
    January 29, 2025 at 10:20

    Good morning, we have followed the support tutorials but have not been able to identify the issue on the website. The menu and mobile menu work sometimes, but not always. Occasionally, the background of the mobile menu loads with a white background color, even though it is configured to be gray.

    Please, contact administrator
    for this information.
    #432647 Copied Theme version: 9.4.7
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2025 at 10:46

    Hello,

    Good morning, and thank you for reaching out to us.

    We appreciate you taking the time to follow the support tutorials.

    To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
    Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

    Best regards,
    8Theme’s Team

    #432651 Copied
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