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Menu issue on mobile platform - by KThomas

This topic has 14 replies, 3 voices, and was last updated 5 years, 5 months ago ago by Rose Tyler

KThomas

Participant

September 17, 2019 at 03:35

Hi,

1. On Android mobile issue, Please see this screen https://prntscr.com/p71sp4
our user feedback that on the menu, he extended “Brands” and select clinique. It changed to a blue colour when he clicks on it. But the link does not load. It only loads if he right clicks and choose “Open in new tab”.
Also, this happens on the search menu.

2. On iPhone mobile issue, please see this screen https://prntscr.com/p71svf
When I extended Brands from the menu and try to roll down the menu, the menu not moving. But the page is moving. The menu is idled. Somethings wrong with it.

Would you help to double-check these issues?

Thanks and Best Regards,
Thomas

Please, contact administrator
for this information.

#221496 Copied Theme version: Legenda 4.1

13 Answers

KThomas

Participant

September 17, 2019 at 11:39

Hi,

More information, the Android mobile is Samsung model. I tried a few models the same problem.

Also for iPad, the slider doesn’t show at home page.

Thanks and Best Regards,
Thomas

#221511 Copied

Olga Barlow

Participant

September 17, 2019 at 11:54

Hello,

Go to Theme Options > General > disable Nice Scroll option and check if problem fixed when the option is disabled. Let me know about results.

Regards

#221513 Copied

KThomas

Participant

September 17, 2019 at 13:37

Hi Olga,

Thanks for the help.

This problem already solved on iPhone mobile. I will update the status of Samsung products for you by tomorrow because I haven’t got Samsung on hand.

Can I ask one more thing, please see https://prntscr.com/p797qn
Not sure why it has space between to display product at the end on the home page?

Thanks and Best Regards,
Thomas

Please contact administrator
for this information.

#221516 Copied

KThomas

Participant

September 18, 2019 at 01:02

Hi Olga,

The menu problem already fixed for all type of mobiles. Many thanks for the help.

Would you help to have a look at why it has space between to display products at the end on my home page? Is it related to our database data?

Thanks again.

Best Regards,
Thomas

#221549 Copied

Rose Tyler

Support staff

September 18, 2019 at 07:47

Hello,

You’re welcome!
Please provide temporary wp-admin and FTP access.

Regards

#221561 Copied

KThomas

Participant

September 19, 2019 at 04:19

Hi Rose,

Thanks for the help.

Best Regards,
Thomas

Please contact administrator
for this information.

#221638 Copied

KThomas

Participant

September 19, 2019 at 06:02

Hi Rose,

Last time, you teach me to add this code

.post-type-archive-product .sidebar,
.tax-product_cat .sidebar{
display: none;
}

on mobile cust. to “Not display the Categories”. It is working fine but I just found the sub-menu under mobile Brands -> Acqua di parma,….. these still show the categories. Not sure why? If you have time, would you have a look?

Thanks and Best Regards,
Thomas

#221641 Copied
Rose Tyler

Support staff

September 19, 2019 at 08:34
Hello,

1) We can’t connect to your server using SFTP. Please, check and provide correct username and password.
2) Please change the previous code to:

.post-type-archive-product .sidebar, .tax-product_cat .sidebar, .tax-brand .sidebar { display: none; }

Regards
#221651 Copied
KThomas

Participant

September 19, 2019 at 19:04

Hi Rose,

Please try it again. use ftp and port 21.

Thanks and Best Regards,
Thomas

#221711 Copied

KThomas

Participant

September 20, 2019 at 06:04

Hi Rose,

How can I modify – Separator %%sep%% The separator defined in your theme’s wp_title() tag because I like to change it from – to | ?

Thanks and Best Regards.
Thomas

#221723 Copied

Olga Barlow

Participant

September 20, 2019 at 09:13

Hello,

It’s possible by additional customization. Find etheme_breadcrumbs function in legenda/framework/theme-functions.php , copy it to child theme functions.php and change the separator to what you need.

Regards

#221744 Copied

KThomas

Participant

September 20, 2019 at 09:41

Hi Olga,

Many thanks.

Best Regards,
Thomas

#221751 Copied

Rose Tyler

Support staff

September 20, 2019 at 09:47

Hello,

You’re welcome!

Regards

#221753 Copied
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