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Menu Issues Since Update - by akelclark3

This topic has 4 replies, 2 voices, and was last updated 7 years, 6 months ago ago by Rose Tyler

  • Avatar: akelclark3
    akelclark3
    Participant
    May 15, 2017 at 23:10

    Hello,

    Updated theme and Woocommerce today and now receiving error messages and having trouble setting menu. Can you please take a look? The same thing happened once before after an update and you were a huge help.

    Kind regards.

    Please, contact administrator
    for this information.
    #163167 Copied Theme version: 3.0.0.1 WooCommerce version: 4.7.4
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 17, 2017 at 13:50

    Hello,

    I’ve renamed theme. Check now, please.
    It is very strange because you have such problem not only with our theme. Very likely, the problem is related to server cache or to some 3-rd party plugin.

    Regards,
    Rose Tyler.

    #163322 Copied
    Avatar: akelclark3
    akelclark3
    Participant
    May 17, 2017 at 18:25

    It is working again.

    Should it be safe to update Woocommerce? I thought I did it before but it tells me that there is an update available for both Woocommerce and for the Woopress theme.

    #163357 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 18, 2017 at 08:25

    Hello,

    You can check compatibility on ThemeForest https://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050
    About “There is a new version of Woopress Theme available.” – you need to dismiss this message because you have latest renamed theme version.

    Regards,
    Rose Tyler.

    #163404 Copied

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