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Menu Item does not work at all (nothing happens when clicked)

This topic has 2 replies, 2 voices, and was last updated 7 years, 10 months ago ago by Olga Barlow

domainstar

Participant

January 20, 2017 at 10:03

Dear support team,

For some reason the menu item ‘sunglasses’ does not function at all regardless of what settings I choose in Appearance > Menus.

Here’s our website:

http://ledraoriginals.com/

Could you please investigate and let us know how could that be fixed?

Thanks in advance,
JD

Please, contact administrator
for this information.

#152534 Copied

1 Answer

Olga Barlow

Support staff

January 20, 2017 at 19:07

Hello,

Please, follow the next steps:
1) Do the backup of all you files and DB.
2) Update theme to latest version 3.6 because you are using too old version 2.0.
3) After update skip Setup Wizard and go to Theme Options > activate theme using your purchase code.
4) Check the menu. If your issue still persists ufter apdate, please, provide FTP access to your site in Private Content area.

Regards

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