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Menu Item Page Banners - by Su Flo - on WordPress WooCommerce support

This topic has 16 replies, 3 voices, and was last updated 6 years, 4 months ago ago by Rose Tyler

Su Flo

Participant

September 14, 2018 at 09:58

Dear 8Theme,

As per the screenshot in the Private content, we notice the menu item pages do not have the same header as the Front Page. Plus there is no gap between the menu bar and the title. On some pages, it is completely crunched.

Hope you can help.

BR, Su.

Please, contact administrator
for this information.

#199472 Copied

15 Answers

Rose Tyler

Support staff

September 14, 2018 at 10:02

Hello,

Please make sure that Header overlap is disabled in [8theme] Layout options.
Also, provide us with temporary wp-admin access.

Regards

#199473 Copied

Su Flo

Participant

September 14, 2018 at 14:28

Hi Rose,

Our credentials are in the PC for you. Have also changes the header overlap to disabled and you’ll see as per the website. Its also very crunched too. Hope you can help.

BR, Su.

Please, contact administrator
for this information.

#199485 Copied

Rose Tyler

Support staff

September 17, 2018 at 07:43

Hello,

Please disable Header overlap (Theme Options > Header Settings > Enable header overlap > Off) and enable it only for Home page if it is needed http://prntscr.com/kv92k9 then change this code http://prntscr.com/kv92ut to .header-type-3 .header

Regards

#199527 Copied

Su Flo

Participant

September 17, 2018 at 08:04

Hi Rose,

Many thanks for that, the majority is now working, however we have some menu item panel issues in the PC.

BR, Su

Please, contact administrator
for this information.

#199531 Copied
Rose Tyler

Support staff

September 18, 2018 at 07:55
Hello,

You’re welcome!
Please change this code http://prntscr.com/kvnz1z to:

.header-type-3 { background-color: #0f0105; }

Then change menu font color http://prntscr.com/kvnzpz and logo http://prntscr.com/kvnzwl via Theme Options

Regards
#199594 Copied
Su Flo

Participant

September 18, 2018 at 10:13

Thank you Rose, Colours are now perfect on the desktop.

However, on the smartphone we have the two issues as per the screen shots in the private content.
Hope you can help, BR, Su.

Please, contact administrator
for this information.

#199607 Copied

Olga Barlow

Support staff

September 18, 2018 at 16:27

Hello,

We checked your site on iPhone and don’t see any issues.
Can’t check with the Ipad Pro because don’t have this device.
Have you tried to check your site on any other mobile device? Do you have this issue? Maybe it’s some cache problem because we don’t have ideas why files from CSS are not applied on your device.

Regards

#199636 Copied

Su Flo

Participant

September 18, 2018 at 16:37

Hi Olga,

You are looking at the wrong site, can you please refer to the site we are referring to and also, can you please remove our company images from the screenshot.

Hope to hear from you soon, or from Rose when she is available.

BR, Su.

#199637 Copied

Rose Tyler

Support staff

September 19, 2018 at 07:33

Hello,

There are no problems on your site http://prntscr.com/kw3b1a http://prntscr.com/kw3b6y (iPhone 6).
Please answer questions from the previous reply http://prntscr.com/kw2xza
Thanks in advance.

Regards

#199650 Copied

Su Flo

Participant

September 19, 2018 at 07:58

Hi Rose,

Thanks for that, much appreciated.

We are using a Huawei P9 smartphone, not iphone, it still doesn’t work even after clearing the Cache. Same goes for the Ipad Pro, have sent you the operating version, this doesn’t work too. Wonder what is the best suggestion here?

Also, could you pls 🙂 kindly remove our name from the screenshots as this is private content conversation. BR, Su.

#199652 Copied

Olga Barlow

Support staff

September 19, 2018 at 08:33

Hello,

We really want to help you but don’t have problem on our devices. Check the video, I have sent the link to video to your email. What browser do you use? From your screenshot, I see that you did not open link in some browser like Chrome, Safari but like you use the default browser of Skype, FB or similar.

Regards

#199653 Copied

Su Flo

Participant

September 19, 2018 at 09:34

Hi Rose,

Miraculously it is now working. So thank you for the assistance here.
There is one more niggly thing about the smartphone layout and that is the footer section, which doesn’t look too appealing. Is there anything that can be done here?

Have a added a screenshot in the PC.

Hope you can help. BR, Su.

Please, contact administrator
for this information.

#199655 Copied

Olga Barlow

Support staff

September 19, 2018 at 10:07

Hello,

1) I have moved all the custom from theme options to inline WP custom CSS that is not cached (Appearance > Customizer > Custom CSS). Because all the custom from theme options is in dynamic.css file and CSS files can be cached by plugin and browser.

2) I have added center align for the footer elements for the mobile devices. Flags can’t be pushed down next to text because you have added text and them in one tag – h5. To show then next to text they should be in the separate tag. Anyway, it’s not related to our theme issues, it’s content management.

Regards

#199657 Copied

Su Flo

Participant

September 19, 2018 at 11:01

Thank you Olga, greatly appreciated.

#199659 Copied

Rose Tyler

Support staff

September 19, 2018 at 14:08

Hello,

You’re welcome!

Regards

#199669 Copied
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