Return to previous page

Menu navigation label issue and slow checkout process

This topic has 4 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Jack Richardson

Waqas

Participant

March 21, 2017 at 17:12
Hello, hope you are fine. I am using royal theme and facing few problems which are explain below.
1. As shown in image it is a menu with brands icon. The name on the icon is not disabling on some of the sub menu items. When I checked the ‘disable navigation label’ in menu and save there’s no effect, it always remains uncheck. Some of them are working and some not. Same problem with (hot, new) labels icon. Also tell me can I increase or decrease the icon image size and can I place more than 6 columns in menu.
  CLICK HERE TO SEE IMAGE
2. Checkout is very slow when user click on checkout to place order it takes 1-2 min to load or proceed.
3. After displaying two products on mobile view it display fine but with empty spaces as shown in figure below.
  CLICK HERE TO SEE IMAGE
Waiting for your response. Thank you.

Regards,
Waqas Rasheed
#157457 Copied Theme version: 2.9 WooCommerce version: 2.6.14
3 Answers

Jack Richardson

Support staff

March 24, 2017 at 14:09

Hello,

Please provide us with WP Dashboard and FTP credentials in private content area.

Regards,
Jack Richardson.

#157827 Copied

Waqas

Participant

March 25, 2017 at 11:21

Thank you for reply. Please let me know if you having issue in logging in. Waiting for your response.

Please, contact administrator
for this information.

#157900 Copied Theme version: 2.9 WooCommerce version: 2.6.14

Jack Richardson

Support staff

March 29, 2017 at 08:34

Hello,

1. Increase the “PHP Max Input Vars” value to 5000 and then try to save changes in your menu.

2. Please check if the same issue persists with default woocommerce theme “Storefront”.

3. I’ve checked your site and don’t see the issue with products displaying on mobile view you described http://prntscr.com/epsedj

Regards,
Jack Richardson.

#158164 Copied
Tagged: best selling themes, label issue, menu navigation, slow checkout, woocommerce
Viewing 4 results - 1 through 4 (of 4 total)