Menu navigation label issue and slow checkout process

This topic has 4 replies, 2 voices, and was last updated 7 years, 9 months ago ago by Jack Richardson

  • Avatar: Waqas
    Waqas
    Participant
    March 21, 2017 at 17:12

    Hello, hope you are fine. I am using royal theme and facing few problems which are explain below.

    1. As shown in image it is a menu with brands icon. The name on the icon is not disabling on some of the sub menu items. When I checked the ‘disable navigation label’ in menu and save there’s no effect, it always remains uncheck. Some of them are working and some not. Same problem with (hot, new) labels icon. Also tell me can I increase or decrease the icon image size and can I place more than 6 columns in menu.
      CLICK HERE TO SEE IMAGE
    2. Checkout is very slow when user click on checkout to place order it takes 1-2 min to load or proceed.
    3. After displaying two products on mobile view it display fine but with empty spaces as shown in figure below.
      CLICK HERE TO SEE IMAGE

    Waiting for your response. Thank you.

    Regards,
    Waqas Rasheed

    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 24, 2017 at 14:09

    Hello,

    Please provide us with WP Dashboard and FTP credentials in private content area.

    Regards,
    Jack Richardson.

    Avatar: Waqas
    Waqas
    Participant
    March 25, 2017 at 11:21

    Thank you for reply. Please let me know if you having issue in logging in. Waiting for your response.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 29, 2017 at 08:34

    Hello,

    1. Increase the “PHP Max Input Vars” value to 5000 and then try to save changes in your menu.

    2. Please check if the same issue persists with default woocommerce theme “Storefront”.

    3. I’ve checked your site and don’t see the issue with products displaying on mobile view you described http://prntscr.com/epsedj

    Regards,
    Jack Richardson.

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