This topic has 28 replies, 3 voices, and was last updated 6 years, 8 months ago ago by Rose Tyler
Hello !, I have a problem in the menu of my template. When I pass the mouse over, the underline is not activated until the mouse is moved out of the letters of the menu. In the fixed if it works when the mouse is placed over the text of the menu link.
Thank you!
Hello,
I hope you are well today and thank you for your question.
Your site under maintenance mode, so please provide us with temporary wp-admin access in Private Content or temporary disable the mode.
Regards
Hello, I give you access in the private. Also, today I updated to the latest version of XSTORE and it does not let me create menus or menu elements !!, could you see it ?, This and the theme that the links in the menus are not going well, the mouse hover is positioned in the letters, if not a few pixels above.
Thank you!
Hello,
1. I do not see the problem with adding menu and menu elements. Please check – http://prntscr.com/ibr59b
2. Please add this code in Theme Options > Styling > Custom css:
.nav-sublist-dropdown:before {
width: 50%;
}
Regards
Ok, the problem of not being able to add items to the menu was fixed by itself. The other problem, the one that does not work, the link of each element of the menu is still not fixed. When you want to click you have to point outside the letters of the link and it is a nuisance.
The code does not work and I have inserted it in the CUSTOM CSS
The funny thing is that when you scroll on the screen and the fixed menu appears, there you can click right and if the menu works perfectly, but when it appears normal, the focus of the link appears very high
Thanks!
Please clear cache and check menu now.
Regards
Cleared cache, cookies, etc and nothing. I’ve reviewed it in 3 different browsers and in two different places with up to 4 different computers and nothing, it’s still the same, the menu so that the focus of the mouse is activated you have to get out of the letters. It does not work. And as I repeat, in the fixed menu if it works.
Oh I see, please check now – https://gyazo.com/44f7532bc42ccc4d88d765e53d89a689
Regards
IT WORKS!!!!!!!!!!!!!
THANKS!!!!
If you let me one last thing. I’m looking for the language pack in Spanish, but the one that I downloaded to github does not work, I do not know why I install it in the folder but it does not work. Do you know where I could download the language pack in Spanish and where to install it? THANK YOU!
Hello,
Provide us FTP access, please, to check what is the reason of this issue.
Translation files should be placed in wp-content/languages folder, make sure that you uploaded them into this folder.
Regards
Your FTP thanks!!
Hello,
Check the password. We can’t connect to your server
Response: 530 Login incorrect.
Error: Critical error: Could not connect to server
Regards
Ok, excuse me! here is the new
Hello,
As I have told you translation files should be placed in wp-content/languages or wp-content/languages/themes folder. You have placed files into wp-content/themes/xstore/languages folder that’s why it did not work.
Regards
Olga, you’re a crack !, everything solved !!!!, by the way, do you like how my website is going? Thanks for everything!!!!!!!!!!
One last question, when I create a static block with a gallery of images from the media library and insert it, either by ID or by its name, it does not load when I insert it in footer 4, it remains loading the gallery … Why is this happening?
Hello,
Unfortunately, this VC element is created for pages/posts/products only and can’t be used in Static Block to use in footer.
If you want to show images in footer you can try Grid Anything Massive Addons element http://prntscr.com/idodyw
Regards
Thank you Olga !, everything has been great although it is not the same type of photo carousel but it is perfect !.
Thank you so much for everything! (for now)
Hello,
You’re welcome!
Have a nice day.
Regards
Hello Olga!, one question, where is the favicon? What section is the favicon ?, I’m looking for it and I can not find where to put the image for the favicon.
Thank you!
Hello,
Please read our documentation https://www.8theme.com/documentation/xstore/troubleshooting/how-to-add-custom-favicon/
Regards
Hello again Rose, I have translated almost all the web, but the texts of the search: Products found, view all, posts found … I can not find them in any file of crazy translate. Might you help me?
Hello,
These strings should be available in xstore translation. Likely you simply need to synchronize translation files. Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed.
If the problem won’t be solved even after synchronization, just let us know.
Regards
Hi Rose, I’ve synchronized Loco Translate and nothing. The funny thing is that when I search for the string “Products found” or “posts found” or “view all”, it does not detect them in any of the files of Loco TRanslate, in any place, it’s as if it did not exist. When you do a search on the web with the magnifying glass, if they appear.
I’ve regenerated .pot file. Please try to translate now.
Regards
Perfect !, but, if I have synchronized before and it has not worked and you have given it and if it has worked for you, how should I do it if it happens again? Forgive me for asking, but it is I do not understand why you do not already.
It was a strange issue, that was solved once I regenerated .pot file using Poedit plugin. As a rule, the synchronization solved problems with translation.
Regards
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