Menu Not Saving - by will.banfield - on WordPress WooCommerce support

This topic has 6 replies, 4 voices, and was last updated 9 years, 6 months ago ago by Robert Hall

  • Avatar: will.banfield
    will.banfield
    Participant
    May 12, 2015 at 21:24

    Hi,

    We purchased your theme today and got quite far into setting up our site, however for some reason the navigation menu has stopped saving. We add new items and click save. It says the menu has been updated but in fact all changes have been lost.

    Thanks in advance

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2015 at 08:41

    Hello,

    It can be caused for the reason you’ve increased the menu items limit. That’s why new items can’t be saved. Here are some explanations:
    http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-custom-menu-items-limit-in-wordpress/
    https://core.trac.wordpress.org/ticket/14134

    Regards,
    Eva Kemp.

    Avatar: lulamii
    lulamii
    Participant
    May 13, 2015 at 21:48

    Hi 8theme,
    I tried to use this code, but it dosn’t work for me.
    Do You know something more?

    Avatar: Eva
    Eva Kemp
    Support staff
    May 14, 2015 at 10:58

    Hello,

    Try to increase memory limit values as described in this article:
    http://stackoverflow.com/questions/21680244/fatal-error-allowed-memory-size-of-268435456-bytes-exhausted-tried-to-allocate

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: lulamii
    lulamii
    Participant
    May 19, 2015 at 14:49

    Tkank You Eva for your support, everything is working now.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 19, 2015 at 14:55

    Hello @lulamii,

    You’re welcome!
    If you have any questions please feel free to contact us.

    Regards,
    Robert Hall.

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