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Menu on mobile won’t update blah blah blah

This topic has 4 replies, 3 voices, and was last updated 5 months ago ago by Jack Richardson

finleydesign

Participant

June 3, 2024 at 16:24

I can not update the mobile menu regardless of what I do, I have checked cache, optimisation settings etc

The current mobile, doesn’t even exist, on all the menus there isn’t one thats the same as whats displayed

Even the customiser, will show one version, the correct one, but when you check on mobile, nothing changes, have cleared mobile cache and history, I can’t seem to make any changes to it

Please, contact administrator
for this information.

#397950 Copied Theme version: 9.3.11

3 Answers

Rose Tyler

Support staff

June 3, 2024 at 17:15

Hello, Finleydesign,

Thank you for reaching out to us.

We are currently unable to log in; specifically, the wp-admin page is displaying a 404 error, and the login process on the account page is not proceeding. Could there be any restrictions related to IP addresses or server-side settings that might be preventing successful login?

We appreciate your prompt attention to this matter.

Best Regards,
8Theme’s Team

#397955 Copied

finleydesign

Participant

June 3, 2024 at 17:22

Ah sorry see in private, although you did only have to click on account in the header

Please contact administrator
for this information.

#397957 Copied

Jack Richardson

Support staff

June 4, 2024 at 12:52

Dear @finleydesign,

We hope this message finds you well. We would like to inform you that due to the presence of multiple headers in your current setup, it is necessary to define the content for the additional Mobile Menu tab. You can do this by adjusting the settings at the following link: https://prnt.sc/owM5qdX6tTMK.

We have configured the ‘MOBILE MAIN MENU’ for your multiple headers, and it appears to be functioning as expected. You can review the settings here: https://prnt.sc/gX4DoentE5Af -> https://prnt.sc/9LNMoQ7X9g2e.

Please take a moment to check the current configuration. Should you need to modify the menu or alter the type of additional content, you will need to update the settings for the multiple headers accordingly.

Thank you for your attention to this matter. Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team

#398074 Copied
Tagged: fix mobile menu wordpress, mobile menu update, troubleshooting woocommerce menu, update wordpress mobile menu, woocommerce menu solutions, woocommerce mobile navigation issues, wordpress woocommerce templates
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