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Menu widget for footer - by 20comunicacion

This topic has 14 replies, 2 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

20comunicacion

Participant

February 27, 2018 at 15:24

Hello. I’m trying the 8theme menu widget, but I think that doesn’t work fine, is not any menu available in the droplist… (Screenshot: https://imgur.com/a/FOSKj)

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13 Answers

Rose Tyler

Support staff

February 27, 2018 at 15:32

Hello,

What theme version do you use? Please provide temporary wp-admin access in Private Content so we can take a closer look.

Regards

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20comunicacion

Participant

February 27, 2018 at 15:34

Private

Please, contact administrator
for this information.

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Rose Tyler

Support staff

February 27, 2018 at 15:53

Provide FTP access in Private Content also.
Thanks in advance.

Regards

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20comunicacion

Participant

February 28, 2018 at 10:38

Hello. At this time I can’t provide you FTP access, but I can send you all the files that you need. Thanks.

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Rose Tyler

Support staff

February 28, 2018 at 11:03

Hello,

Please, temporary disable all 3-rd party plugins and check if the problem will be solved. If the problem doesn’t relate to some 3-rd party plugin, we need your FTP access to explore the issue more deeply.

Regards

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20comunicacion

Participant

February 28, 2018 at 14:49

Access in private.

Please, contact administrator
for this information.

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Rose Tyler

Support staff

February 28, 2018 at 15:53

Hello,

Please check now.

Regards

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20comunicacion

Participant

February 28, 2018 at 15:56

Now yes, thanks. What was the problem? I have same issue in other installation after update to last theme version…

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Rose Tyler

Support staff

February 28, 2018 at 16:08

You’re welcome!
xstore/framework/widgets/menu.php file
http://prntscr.com/iky3m7 to http://prntscr.com/iky3sw

Regards

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20comunicacion

Participant

February 28, 2018 at 16:09

Thanks, so is a bug? Will be fixed in next update?

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Rose Tyler

Support staff

February 28, 2018 at 16:11

Yes, the fix will be included in next theme update.

Regards

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20comunicacion

Participant

February 28, 2018 at 21:40

Thanks, but now I can’t save menu items changes, in appearence->menu, I’m trying to add more items to the menus, but when I save, I see your logo but doesn’t save… Maybe is still something wrong?? Changing theme to Twenty Seventeen, no problem. Thanks.

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Rose Tyler

Support staff

March 1, 2018 at 08:14

Hello,

Please clear cache and check one more time.

Regards

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