Return to previous page

Message On Top Of Website For Static Block

This topic has 16 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Tony Rodriguez

TFS

Participant

December 4, 2022 at 04:25

Hello,

I am randomly getting a message on the website which says:

“Selected static block was removed or unpublished”

The message is on the top section of the website.
Domain name in PCA.

This happened after I updated the plugin version from 8.3.7 to 8.3.8

Thanks for your help!

Please, contact administrator
for this information.

#340405 Copied Theme version: 8.3.8

15 Answers

Tony Rodriguez

Support staff

December 4, 2022 at 07:11

Hello, @TFS,

Sorry for the inconvenience but can you please share your site WP-ADMIN Login details in the below-listed format in the private content area of this topic on which you are facing the issue so that we’ll check and assist you accordingly?

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Kindly take a complete backup of your site first.

Regards 8Themes Team.

#340420 Copied

TFS

Participant

December 4, 2022 at 08:38

The home page, on the very top you can see a blue bar with the message regarding the static message.
Not sure how that got there.

Please contact administrator
for this information.

#340425 Copied

Tony Rodriguez

Support staff

December 4, 2022 at 09:21

Hello, @TFS,

Actually, in the Appearance >> Widgets >> Header banner >> there is a block set and the block was no longer published that’s why the issue appear so I removed the block from there, See the image under the private content area. and your issue is resolved. check the image under the private content area.

Please check back to your site after clearing the browser cache.

Regards 8Themes Team.

Please contact administrator
for this information.

#340430 Copied

TFS

Participant

December 4, 2022 at 09:59

Hello Tony,

Ahh, sorry for that not sure how that happened lol.
I appreciate the assistance for this.

I also wanted to know, is this the same place in where I can add the top section as shown in the demo?
Demo; https://xstore.8theme.com/elementor/demos/niche-market02

I believe the top banner said “sale up to 50% off”

Is there a certain size of which the banner has to be?

Thanks!

#340434 Copied

Tony Rodriguez

Support staff

December 5, 2022 at 05:19

Hello, @TFS,

Yes, it is the same place, from there you can add the top section as shown in the demo. See the image for a better reference: https://ibb.co/nshCnhD and https://ibb.co/CVZ6z5y

And there is no option to change the size, but you can change using the Custom CSS as per your requirements.

Regards 8Themes Team.

#340464 Copied

TFS

Participant

December 6, 2022 at 05:42

Hello Tony,

Thanks!
I have chose many images such as 1920x100px

then 1920x200px

But there is always some white space on top of the image no matter what size of the image I choose.
How can I remove the white space which appears?

Details on the PCA

Thanks for your help 🙂

Please contact administrator
for this information.

#340626 Copied

Tony Rodriguez

Support staff

December 6, 2022 at 08:31

Hello, @TFS,

Your issue is resolved now, please check back to your site after clearing the browser cache. I have just removed aligncenter class in the block. See the image for a better reference under the private content area.

Regards 8Themes Team.

Please contact administrator
for this information.

#340642 Copied

TFS

Participant

December 7, 2022 at 07:46

Hello Tony,

Thanks!
One more question.
I checked the website on a bigger screen computer and the image gets cut, I am guessing because its a 1920px in width.

Is there any way for the image to show as full length/stretched on larger screens by default? Or will I have to change the size of the image for it etc

#340755 Copied

Tony Rodriguez

Support staff

December 7, 2022 at 08:15

Hello, @TFS,

Could you please share the screenshot of the issue, Which image gets cut and on which resolution, so that I will check it for you on your site and help you out accordingly?

Regards 8Themes Team.

#340756 Copied

TFS

Participant

December 8, 2022 at 03:18

Hello Tony,

Please see the PCA.

Thanks!

Please contact administrator
for this information.

#340865 Copied

Tony Rodriguez

Support staff

December 8, 2022 at 06:01

Hello, @TFS,

Most 27-inch monitors either have a 4k or 1440p resolution, which both result in good text clarity, but there are a few cheaper ones with a 1080p resolution.

https://postimg.cc/4Hc4JLVH

So I checked your site on the 1440px screen and it is working perfectly fine and none of the parts are cut Off. Please check the screenshot under the private content area:

So it is surely the cache issue at your end nothing else, please try to clear the cache and check back.

Regards 8Themes Team.

Please contact administrator
for this information.

#340876 Copied

TFS

Participant

December 8, 2022 at 06:29

Hello Tony,

Thanks!

So just to be clear; if I make the resolution 1920×1080

This image will only fit perfectly on the respective screens, BUT if I view it on a higher resolution it will not show perfectly because the resolution of the image doesn’t match the screen etc.

Thanks!

#340879 Copied

Tony Rodriguez

Support staff

December 8, 2022 at 07:19

Hello, @TFS,

No that is not the case, it should have worked properly, but sometimes because of very large resolutions, it happens, so in that case, you have to upload the large-size images and try with it, Otherwise, the only option will be the Custom CSS.

Regards 8Themes Team.

#340881 Copied

TFS

Participant

December 9, 2022 at 05:22

Hello Tony,

Thanks!

Is there any custom code that can be added? so that the image gets the same size no matter what the resolution is?

Appreciate your feedback

#340992 Copied

Tony Rodriguez

Support staff

December 9, 2022 at 06:31

Hello, @TFS,

First of all, please share the screenshot of the image which is cutting off for you at your end, then I will be able to check and assist you accordingly, if possible.

You can use this site to share the screenshot: https://postimages.org/

Regards 8Themes Team.

#341001 Copied
Tagged: block, message, static, templates, woocommerce, wordpress
Viewing 16 results - 1 through 16 (of 16 total)