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Message Purchase Code is not valid. - by inovetec

This topic has 4 replies, 3 voices, and was last updated 7 years, 9 months ago ago by Olga Barlow

  • Avatar: inovetec
    inovetec
    Participant
    February 13, 2017 at 20:41

    Have installed the theme, im using in a single installation, now have a message Purchase Code is not valid.

    Im using the code that i get from themeforest.net/downloads License Certificate….

    But i cant get that assuming.

    #154717 Copied
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 14, 2017 at 09:51

    Hello,

    Please, provide me your code in private content area. Also, provide temporary admin panel access, we’ll check what could be the reason of your issue.

    Regards

    #154747 Copied
    Avatar: mikart76
    mikart76
    Participant
    February 23, 2017 at 11:03

    hello i can not use my Purchase code, to activate the theme. Can you help me?

    #155576 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 23, 2017 at 18:49

    Hello, @mikart76,

    Please, download the latest version of our theme from TF and try again. We have made some changes in activation process and now you should use the latest version to activate theme.

    Regards

    #155617 Copied
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