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Messy product pages - by ovanizoriginal - on WordPress WooCommerce support

This topic has 10 replies, 2 voices, and was last updated 6 years ago ago by Rose Tyler

ovanizoriginal

Participant

October 25, 2018 at 05:18

Hello,
I’m not sure why but the products on the product page are all on the left side of the page and no matter what what i choose in settings it is still going to the left. And there is a problem with the text in description- not all the text is visible on the page it self.
Thank you

Please, contact administrator
for this information.

#201653 Copied Theme version: 4.6 WooCommerce version: 3.4.6

9 Answers

Rose Tyler

Support staff

October 25, 2018 at 08:22

Hello,

Please provide screenshots for better understanding.
You can use such screenshot maker as Lightshot https://prnt.sc/
As I can see you enabled sidebar on single product page http://prntscr.com/la7opb but appropriate widget area is empty http://prntscr.com/la7oyr = http://prntscr.com/la7p9g

Regards

#201666 Copied

ovanizoriginal

Participant

October 26, 2018 at 06:27

Thank you for your reply,
I fixed the side bar, thank you.
About the second issue:
The product page text http://i.prntscr.com/jAyzayuCTnax-Kyyc63cwQ.png
The text in wp dashboard :http://i.prntscr.com/jAyzayuCTnax-Kyyc63cwQ.png
As you can see for some reason there is only 1 line visible and the rest of the text is not visible

#201730 Copied

Rose Tyler

Support staff

October 26, 2018 at 08:04

You’re welcome!
You provided 2 same screenshots. Please check.

Regards

#201742 Copied

ovanizoriginal

Participant

October 26, 2018 at 08:19

The product page text: http://prntscr.com/lamlfo
The text in wp dashboard :http://i.prntscr.com/jAyzayuCTnax-Kyyc63cwQ.png

#201746 Copied

Rose Tyler

Support staff

October 26, 2018 at 09:02

The problem is caused by your content – http://prntscr.com/lan338
http://prntscr.com/lan36q > http://prntscr.com/lan3ax

Regards

#201748 Copied

ovanizoriginal

Participant

October 26, 2018 at 10:55

i just changed the text completely but it still doesn’t shows…. maybe i don’t exactly understand what to do…

#201760 Copied

Rose Tyler

Support staff

October 26, 2018 at 12:07

Please check “Lying down fondant man figure tutorial” product now.

Regards

#201763 Copied

ovanizoriginal

Participant

October 26, 2018 at 12:14

Thank you very much for your help!
I would really appreciate if you could explain what was the problem or point me to an article about this for future reference.
Thank you

#201764 Copied
Rose Tyler

Support staff

October 26, 2018 at 12:22
You’re welcome!
It was content of your product:
```
How to make a fondant person lying down tutorial | Making fondant figures
<div class="col-md-9 product-content">
<div class="tabs tabs-default">
<div id="content_tab_description" class="tab-content tab-description">
<div class="tab-content-inner">

On this tutorial we will teach you step by step how to sculpt a a fondant man lying down out of fondant .

<strong>You can receive this tutorial for free</strong> : customers who purchase the premium photo to fondant tutorial ,get free access to all of the body sculpting tutorials (including this fondant man lying down tutorial) , sitting, standing and lying down characters, for more details please press <a href="https://ovaniz.com/">here</a>

</div>
</div>
</div>
</div>
```
By default, content of the Description is inside tabs on Single product page, so it is incorrect to use there such structure:
```
<div class="col-md-9 product-content">
<div class="tabs tabs-default">
<div id="content_tab_description" class="tab-content tab-description">
<div class="tab-content-inner">
```
Please check the Description now:
```
How to make a fondant person lying down tutorial | Making fondant figures

On this tutorial we will teach you step by step how to sculpt a a fondant man lying down out of fondant .

<strong>You can receive this tutorial for free</strong> : customers who purchase the premium photo to fondant tutorial ,get free access to all of the body sculpting tutorials (including this fondant man lying down tutorial) , sitting, standing and lying down characters, for more details please press <a href="https://ovaniz.com/">here</a>
```
Regards
#201766 Copied
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