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Migration Issues for Shop Pages and Product Pages

This topic has 10 replies, 3 voices, and was last updated 1 months ago ago by Luca Rossi

Tlp

Participant

February 26, 2025 at 07:08

Hello there,

I am trying to migrate my website theme to new live site from stage. I have transferred the templates successfully by exporting from stage site but it’s not showing and working as it’s in the stage environment. Can you guys please help me urgently as my live site is down and which is causing trouble for my users.
Stage Site Screenshot: https://tinyurl.com/24dqlfb2
Live Site Screenshot: https://tinyurl.com/2c3gzwrg

I have attached credentials of both sites. Please make sure you don’t make any changes in live site related to woocommerce as there are recurring subscriptions running in my live site.

Please, contact administrator
for this information.

#435412 Copied Theme version: 9.4.7

9 Answers

Tlp

Participant

February 26, 2025 at 08:16

Hello team,

I figured out the problem. Actually I have not assigned the instance in theme builder that’s why the problem was there.
Once I have did the changes it’s working fine.
Snap: https://tinyurl.com/24yf2j5e

#435414 Copied

Tlp

Participant

February 26, 2025 at 08:31

Hello I found Another issue with image slider lightbox in single product page where light box once opening the image on close it’s keep opened.

Please contact administrator
for this information.

#435417 Copied
Rose Tyler

Support staff

February 26, 2025 at 08:51
Hello,

Thank you for contacting us and for using XStore.

Please try to use this custom CSS code:

.single-product .pswp { display: none; }

https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

Warm Regards,
The 8Theme Team
#435425 Copied
Tlp

Participant

February 26, 2025 at 09:07

Hello Rose,

Thanks for the faster resolution. It worked like a charm.
I need help in other problem which I am facing is with the page loading.
I have attached the video URL for you reference. If you see it’s taking too much time to load the products and sidebar content on the shop page. I am using a powerful server for my site. So is there any setting I have to change for loading it instantly?

Please contact administrator
for this information.

#435430 Copied

Luca Rossi

Support staff

February 26, 2025 at 16:55

Dear @Tlp,

We hope you are doing well.

We have noticed that the product images on your website are quite large. To improve performance, we kindly ask you to reduce their size.

Additionally, there are too many font requests loading on the shop page, which may affect your website’s speed. To optimize this, we recommend downloading Google Fonts directly to your website. You can do this using the following plugin:
(https://wordpress.org/plugins/local-google-fonts/)

Alternatively, you may follow this manual solution:
(https://wp-rocket.me/blog/self-hosting-google-fonts/)

If you need any assistance, please feel free to reach out.

Best regards,
8Theme Team

Please contact administrator
for this information.

#435517 Copied

Tlp

Participant

February 27, 2025 at 10:39

Hello

Thanks for the reply,

Actually the issue i am reporting is delayed loading of elements. Not the images. And I don’t think only 3 high size images can make site slower as it is right now.
If you checkout the video, you will find the page loading is completed but the shop list and sidebar is being loaded after the page load. Which means eighter it’s calling ajax or loading it deferred. I want to load it instantly with the page load.

And i am already using imagify plugin to optimise images. Which also lazy load images. So once content is loaded after that if image loading takes a time. It’s okay for me.

#435603 Copied

Luca Rossi

Support staff

February 28, 2025 at 09:09

Dear @Tlp,

We suspect that the issue may be related to WP-Rocket.

Could you kindly disable all caching plugins and check again? Please let us know if the issue persists.

Thank you for your time and cooperation.

Best regards,
8Theme Team

#435713 Copied

Tlp

Participant

February 28, 2025 at 10:21

Hello there,

I have tried to disable the caching plugins and check if the issue has been resolved or not. But still I am experiencing the speed issue. and the delayed loading issue of shop elements.

#435723 Copied

Luca Rossi

Support staff

March 1, 2025 at 10:37

Dear @Tlp,

We hope you are doing well.

We have noticed that your website has a large number of third-party plugins installed. To help identify any potential performance issues, we kindly ask you to temporarily disable these plugins and check your website again. Having too many active plugins may affect your website’s speed and overall performance.

Please let us know if you need any assistance. We appreciate your cooperation.

Best regards,
8Theme Team

#435841 Copied
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