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Mini cart problem on header not showing products

This topic has 6 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

Mike Papadakis

Participant

March 31, 2023 at 11:17

There is a problem with the mini cart on header, when you place some products in the cart the off canvas appears but there is no products there, the strange think is that in the cart page all products are correctly there. Please advice what to do

#351871 Copied

5 Answers

Rose Tyler

Support staff

March 31, 2023 at 11:58

Hello, Mike Papadakis,

Thank you for getting in touch with us.

Do you use Elementor Pro? Please try to disable it and check. Let us know the result.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#351876 Copied

Mike Papadakis

Participant

March 31, 2023 at 13:40

Yes Indeed I deactivate elementor pro and all is good now, is there a way to activate it and the mini cart to work?

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Rose Tyler

Support staff

March 31, 2023 at 13:45

Hello, Mike Papadakis,

Thank you for your responce.

1/ Contact support of Elementor Pro also.

2/ Provide temporary wp-admin and FTP access via the Private Content area, so we can take a closer look at the situation on your site.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

#351884 Copied

Mike Papadakis

Participant

March 31, 2023 at 14:02

Never mind, the only widget that I use is the form of elementor so I will find something else to work with, thank you for your help

#351887 Copied

Rose Tyler

Support staff

March 31, 2023 at 14:28

Hello, Mike Papadakis,

You’re welcome!

Kind Regards,
8theme team

#351889 Copied
Tagged: header, mini-cart, problem, products, themes, woocommerce, wordpress
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