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Minimal Fashion 03 Theme, filters are not working properly

This topic has 4 replies, 3 voices, and was last updated 3 months ago ago by Andrew Mitchell

ZEXAL

Participant

December 22, 2024 at 10:43

1- Go to Minimal Fashion 03 Demo
2- Go to Shop
3- Apply Any filters
4- Try to remove active filters or deselect previously selected filters

Expected: Filters are deselected and page refreshes with new data.

What is happening: You can’t deselect active filters.

Files is visible for topic creator and
support staff only.

#428312 Copied Theme version: 9.4.6

3 Answers

Rose Tyler

Support staff

December 23, 2024 at 07:50

Hello,

Please provide us with the URL of the page from your screenshot, temporary wp-admin, and FTP access. We will check what can be done to help you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme’s Team

#428364 Copied

ZEXAL

Participant

December 24, 2024 at 16:27

Just go here https://xstore.8theme.com/elementor/demos/minimal-fashion03/ and follow the steps. The theme is broken.

#428582 Copied

Andrew Mitchell

Support staff

December 26, 2024 at 12:46

Hello, ZEXAL,

Thank you for bringing this to our attention. We sincerely appreciate your feedback and will address this issue as soon as possible.

Best regards,
8Theme Team

#428801 Copied
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