This topic has 10 replies, 3 voices, and was last updated 5 months, 2 weeks ago ago by Andrew Mitchell
Hi
as i upload demo content , it giving error, not installed completely
media not installed 🙁
options not installed 🙁
elementor_headers not installed 🙁
elementor_archives not installed 🙁
elementor_single_products not installed 🙁
sales_boosters not installed 🙁
default_woocommerce_pages not installed 🙁
version_info not installed 🙁
init_builders not installed 🙁
The most common errors occur due to low server requirements. We strongly recommend that you contact your hosting provider to verify and adjust the necessary server settings.
Hello Banty,
Thank you for reaching out to us with your query.
Could you please provide temporary wp-admin access?
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
Please check it with temp credentials
Hello Banty,
We appreciate your prompt response.
https://prnt.sc/l70U5NdQtT6O – please contact your hosting provider and ask for assistance from their side
Best Regards,
8Theme’s Team
Hi
https://roomiees.com/shreesons/ is working now, but same issue persist, demo data not uploading. please take a look
Hello, Banty,
I hope this message finds you well. We are currently experiencing an issue with our server’s intermittent functionality, which is impacting our operations significantly. Specifically, the website only loads successfully in 2 out of every 10 attempts. This inconsistency is directly affecting the installation process of our demos, as it requires the website to function reliably.
Could you please contact your hosting provider and seek their assistance to resolve this matter? Your prompt action would be greatly appreciated.
Thank you for your attention to this urgent issue.
Best Regards,
8Theme’s Team
I dint get your point. if issue is in your server, how can our hosting provider will be able to resolve this issue?
We have identified that the issue you are experiencing is not related to our server. It appears that the instability is due to the configuration on your end. We kindly request that you ensure your website is configured to operate consistently, as the current intermittent functionality prevents the successful installation of the demo.
Best Regards,
The 8Theme Team
Sir,
That’s why i contact you, hosting provider saying everything is ok for their side, is any specific issue you are getting , so that i may elaborate this issue to hosting provider. or else do you think changing hosting can resolve this issue?
Hello, Banty,
I hope this message finds you well. We kindly request that you provide us with FTP access in order to allow us to conduct a detailed investigation of the issue at hand.
Best Regards,
8Theme’s Team
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