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Missing content on live version - by Giles

This topic has 7 replies, 3 voices, and was last updated 4 years, 5 months ago ago by Rose Tyler

Giles

Participant

July 1, 2020 at 17:27

Hi, if you login to the homepage, you will see missing content and the botttom of the page that appears when editing the site, but does not appear on the live version https://www.web-design-hosting-surrey.co.uk/skinsense-test/

I can’t attach umages which will make this difficult to explain. I think it was working the other day but not now. Is this a bug with your theme?

Is there a way to do this? if not, I can send an email.

Thanks,
Giles

here’s a screen shot https://prnt.sc/t9x8u8

Please, contact administrator
for this information.

#242886 Copied Theme version: 6.3.7 WooCommerce version: Version 4.2.2

6 Answers

Olga Barlow

Support staff

July 1, 2020 at 19:12

Hello,

Thank you for using our theme.

I don’t see problem with the real site once I cleared the plugin cache https://gyazo.com/93e6a4d05fe411e7b2d30500d6a44395 . So, either disable cache plugin during dev process and enable it once you finish. Or clear plugin and browser cache every time your finish some changes that you would like to check.
Let me know if there is anything else I can help you with.

Regards

#242893 Copied

Giles

Participant

July 2, 2020 at 11:50

Great, thanks

#242972 Copied

Rose Tyler

Support staff

July 2, 2020 at 12:08

You’re welcome!

Regards

#242975 Copied

Giles

Participant

July 2, 2020 at 12:27

I meant to ask, how and where do i disable this cache plugin? I couldn’t seem to find it. Also, is it actually needed or can I remove it altogether?

#242980 Copied

Giles

Participant

July 2, 2020 at 12:39

It’s okay, i found it. I guess I don’t need it right now.

#242982 Copied

Rose Tyler

Support staff

July 2, 2020 at 12:42

Let us know if you need any other assistance.

Regards

#242984 Copied
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