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Missing header to pages and products after creating custom header

This topic has 8 replies, 3 voices, and was last updated 4 months, 2 weeks ago ago by Andrew Mitchell

Creatica

Participant

July 4, 2024 at 06:46

Hi,
I installed your theme, then installed a demo “Coffee” and everything was fine. Then I decided to create a new Header because I wanted a mega menu. I crated it and its ok, but then i noticed that on the pages and product pages is missing header titles etc.

Check my pages https://caffeto-perfetto.bg/product/estate/
I want to be like: https://xstore.8theme.com/elementor/demos/coffee/shop/

How to do that?
Thanks!

Please, contact administrator
for this information.

#402999 Copied Theme version: 9.3.14

7 Answers

Tony Rodriguez

Support staff

July 4, 2024 at 08:07

Hello, @Creatica,

Thank you for contacting us and for using XStore.

We are pleased to inform you that we have updated the header on your website to match the coffee shop demo. To view the changes, please clear your browser cache and revisit your site.

Should you wish to customize the header further, you may do so by navigating to XStore > Theme Options > Header Builder in your website’s admin panel. Here, you can adjust the settings according to your preferences and publish them.

For your reference, we have included images in the private content area of our correspondence.

We hope you find these updates helpful. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#403020 Copied

Creatica

Participant

July 4, 2024 at 08:18

Hi, thanks but how can I use your mega menus with this header?
This is the reason i build another header in Xstore Builders.
Can I have Mega Menu with your header XStore > Theme Options > Header Builder ?

#403022 Copied

Tony Rodriguez

Support staff

July 4, 2024 at 08:29

Hello, @Creatica,

Thank you for your response.

We are pleased to confirm that you can create and utilize a mega menu by navigating to XStore > Theme Options > Header Builder.

For detailed guidance, we encourage you to consult our theme documentation, which can be accessed at the following link:
[How to Create a Mega Menu](https://www.8theme.com/documentation/xstore/video-tutotials/03-how-to-create-a-mega-menu/)

Additionally, we recommend watching the instructional video provided below, which outlines the necessary steps to effectively set up your mega menu:
[Instructional Video on Mega Menu Creation](https://youtu.be/JiI6qDaVtY4?si=JcuER8bvHtf_mTqx)

We hope you find these resources helpful. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#403027 Copied

Creatica

Participant

July 4, 2024 at 08:58

OK thanks I get it!
But i don’t get why using the XStore > Theme Options > Header Builder – I create the header with solid background but still on my home page is transparent. Can you check please? Check the screenshot

Please contact administrator
for this information.

#403038 Copied

Tony Rodriguez

Support staff

July 4, 2024 at 09:18

Hello, @Creatica,

We are pleased to inform you that the issue you reported has been successfully resolved. To ensure that the changes are reflected on your end, we kindly ask you to clear your browser’s cache and then revisit your site.

Our technical team has made necessary adjustments, including the modification of multiple headers and the setting of a new background color, which have collectively addressed the concerns you raised.

For your reference, we have attached an image that illustrates the adjustments made. Please review it at your earliest convenience.

Should you require any further assistance or have additional questions, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#403048 Copied

Creatica

Participant

July 4, 2024 at 10:12

Thanks!

#403060 Copied

Andrew Mitchell

Support staff

July 4, 2024 at 10:12

Dear Creatica,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#403061 Copied
Tagged: custom header issues woocommerce, missing header woocommerce, products header missing woocommerce, woocommerce custom header, woocommerce header solutions, wordpress themes header missing, wordpress woocommerce header fix
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Missing header to pages and products after creating custom header

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