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Missing Icons - by geminirene - on WordPress WooCommerce support

This topic has 11 replies, 4 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

geminirene

Participant

March 7, 2015 at 21:55

Hello, it appears the icons are missing for navigation and social buttons, etc.
I have attempted installing an alternate theme, then reinstalling Royal theme as this has appeared to fix the issue for other users, but in fact, it does not fix it on my site.

Please let me know what I can try, or, what information you require to fix this for me.

Thanks!

Please, contact administrator
for this information.

#48174 Copied Theme version: 1.7 WooCommerce version: 2.3.5

10 Answers

Eva Kemp

Support staff

March 8, 2015 at 20:15

Hello,

Please provide us with FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#48201 Copied

geminirene

Participant

March 9, 2015 at 05:10

FTP info in private content below

Please, contact administrator
for this information.

#48250 Copied

Eva Kemp

Support staff

March 10, 2015 at 09:47

Hello,

Could you please reset the wp-admin password to something without special symbols as we can’t log in?

Thank you.
Regards,
Eva Kemp.

#48394 Copied

geminirene

Participant

March 10, 2015 at 22:11

new password is in private content.

Please, contact administrator
for this information.

#48659 Copied

Brian Johnson

Member

March 11, 2015 at 11:25

Hello.

Sorry I can not loogin with ftp credentials. Please check them.

With best regards
Brian Johnson

#48739 Copied

nikos

Participant

March 11, 2015 at 18:04

Hi Brian,
sorry for “hijacking” the thread but I have exactly the same problem and I am waiting for some hint/solution since some days now.

In the following link you can find the access details for my website:
https://www.8theme.com/topic/missing-icons-issues-2/

Any help or info either in this thread or on my thread is more than welcome.

#48859 Copied

geminirene

Participant

March 11, 2015 at 22:13

Nikos, I am awaiting a resolution. I would kindly ask you not hijack my thread/request. Thanks.

#48944 Copied

geminirene

Participant

March 11, 2015 at 22:42

I have logged in successfully with those ftp credentials. I am not sure what the problem is?

Try logging into the directory: path: /home/irene615/public_html/leprechaunfx.com

#48950 Copied

nikos

Participant

March 11, 2015 at 23:00

sorry for that geminirene,
it seems that we are facing the same issue, so I thought that we are waiting for the same solution.

Anyway,
apologies.

#48952 Copied
Eva Kemp

Support staff

March 12, 2015 at 14:25
Hello @geminirene,

I’ve added this code in .htaccess file:
```
<IfModule mod_headers.c>
   Header set Access-Control-Allow-Origin "*"
</IfModule>
```
Please clear browser cache and check your site again.

Thank you.
Regards,
Eva Kemp.
#49108 Copied
Tagged: json array, missing icons, persuasive writing, seo friendly, woocommerce, wordpress templates
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