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Missing Icons - by interactivebpj - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 7 years, 9 months ago ago by Olga Barlow

  • Avatar: interactivebpj
    interactivebpj
    Participant
    February 17, 2017 at 21:46

    Hello,

    I am missing icons after I stopped and started my AWS instance …
    Look at the 34.196.244.186 and see the icons in the top bar are now squares. How can I restore?

    #155131 Copied
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 20, 2017 at 16:33

    Hello,

    I have checked your site and see the following errors in console http://prntscr.com/eb5b5u
    Please, check if you installed theme correctly, check if these files exist. Also, check file permissions and server settings if files exist but these errors still persist.

    Regards

    #155264 Copied
    Avatar: interactivebpj
    interactivebpj
    Participant
    February 22, 2017 at 19:17

    Thank you…
    Here is what my issue was.
    I am new to using Minification and also Caching.

    1. I had bounced an AWS server and it gave a new IP. My site already had minified and cached several key .js and .css files that had references to an old IP before I propagated a Domain name.

    2. I had to delete “Fast Velocity Minify” cache and let it restart. After that, icons came back.

    Still have a few other issues with CDN to solve for but at least icons are back!!!

    Thanks,

    B

    #155519 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 23, 2017 at 18:44

    Hello,

    You are welcome. As a rule server admin should be able to help you with these issues.
    Anyway, we are always here to point you in the right direction.

    Regards

    #155615 Copied
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