Missing link with add delivery costs at mobile version

This topic has 5 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

  • Avatar: Juergen
    Juergen
    Participant
    April 29, 2023 at 10:46

    Hallo,

    1.Do you have any idea why plus shipping costs are not shown in mobile view?

    Desktop
    https://www.dropbox.com/s/bcpm58ng5mv20wz/2023-04-29_11-19-15.png?dl=0

    Mobile
    https://www.dropbox.com/s/85eoj3ktuc1nn3x/IMG_5535.jpeg?dl=0

    2.When I add a product to the shopping cart and click on the shopping cart (red arrow) in the upper right corner, the contents of the shopping cart appear. It always appears at Versand (shipping) “Lieferung an” (delivery to).

    How can I get rid of this „Lieferung an”?

    https://www.dropbox.com/s/vg5ttoen5iak8nu/2023-04-29_11-37-21.png?dl=0

    4 Answers
    Avatar: Juergen
    Juergen
    Participant
    April 29, 2023 at 19:23

    Point 2 I solved with a snippet. So this request is solved and you don’t have to answer it anymore.

    Regarding Point 1 for some reasons “zzgl. Versandkosten” still are not shown on my iPhone or tablet. On desktop PCs it appears.

    Do you have an idea?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 30, 2023 at 13:04

    Hello, Juergen,

    Thank you for contacting us and for using XStore.

    Here is what we can see on the desktop – https://prnt.sc/bWcOq7hjK9Jf , no “zzgl. Versandkosten” text.

    We would recommend you find out what plugin added “zzgl. Versandkosten” text, and contact the support team of that plugin.

    Kind Regards,
    8theme team

    Avatar: Juergen
    Juergen
    Participant
    April 30, 2023 at 13:08

    Hi Rose,
    you must select a product below 50€ – then zzgl. Versandkosten show up. Above 50€ zzgl. Versandkosten will vanish.

    It is not a plugin. The question was: Why appears zzgl. Versandkosten on the desktop PC/MAC and not on the mobile?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 30, 2023 at 15:25

    Hello, Juergen,

    Thank you for your response.

    “you must select a product below 50€ – then zzgl. Versandkosten show up. Above 50€ zzgl. Versandkosten will vanish.” – https://prnt.sc/XuSRhp10TKE8 We do not see the mentioned text still.

    Kind Regards,
    8theme team

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