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Missing mobile filter in main Woocommerce products page

This topic has 2 replies, 2 voices, and was last updated 1 years, 12 months ago ago by Rose Tyler

Nxd

Participant

November 25, 2022 at 17:05

Hi,

i have a problem with off-canvas filter.

Inside category page i see filter correctly:
Screen > https://tinyurl.com/2jbrmuxp

Inside product page (not main products page – like this https://www.maxiclick.it/prodotti/ ) i don’t see the filter:
Screen > https://tinyurl.com/2jymbok5

Can you help me?

Thanks, regards.

Please, contact administrator
for this information.

#339652 Copied Theme version: 8.3.7 WooCommerce version: 7.1.0

1 Answer

Rose Tyler

Support staff

November 25, 2022 at 18:37

Hello,

Please do next tests:
1/ try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
2/ check how it works when the parent theme is activated, to make sure that the problem is not caused by custom changes in child theme files.

Regards

#339659 Copied
Tagged: filter, mobile, products, themes, woocommerce, wordpress
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