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Missing numbers in Xstore widget for attributes

This topic has 3 replies, 2 voices, and was last updated 17 minutes ago ago by Andrea

  • Avatar: Redgall
    Andrea
    Participant
    March 17, 2025 at 16:53

    Why are there no counts in Xstore widgets for attributes? They exist in the default widget and not in Swatches filter?

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    #437631 Copied Theme version: 9.4.8
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2025 at 20:17

    Hello, Andrea,

    Thank you for reaching out to us.

    We can’t check your site and settings right now – https://prnt.sc/SnvlbSkAo-l0

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best regards,
    8Theme’s Team

    #437647 Copied
    Avatar: Redgall
    Andrea
    Participant
    March 17, 2025 at 20:35

    Sent login data

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    support staff only.
    #437652 Copied
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