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Missing Pages & Demo Content - by bobbybeauty

This topic has 12 replies, 2 voices, and was last updated 9 years, 12 months ago ago by Eva Kemp

bobbybeauty

Participant

December 29, 2014 at 03:33

I installed version 2.5 and pages are missing. I tried to install e-commerce demo content and no success. I’d like the e-commerce demo/version 4. Thank you. Janine.

Please, contact administrator
for this information.

#31279 Copied

11 Answers

Eva Kemp

Support staff

December 29, 2014 at 09:35

Hello,

Please provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

#31297 Copied

bobbybeauty

Participant

December 29, 2014 at 20:14

Here is the information you requested.

Please, contact administrator
for this information.

#31382 Copied

Eva Kemp

Support staff

December 29, 2014 at 20:18

Hello,

What is the password for your FTP account?

Thank you.
Regards,
Eva Kemp.

#31386 Copied

bobbybeauty

Participant

December 29, 2014 at 20:24

Password. And can you please update the visual composer plugin. Thank you so much for your support.

Please, contact administrator
for this information.

#31388 Copied

Eva Kemp

Support staff

December 29, 2014 at 22:57

Hello,

Sorry, but the password is incorrect.
Please check it.

Regards,
Eva Kemp.

#31404 Copied

bobbybeauty

Participant

December 29, 2014 at 23:48

New password

Please, contact administrator
for this information.

#31410 Copied

Eva Kemp

Support staff

December 30, 2014 at 09:33

Hello,

Have you tried to connect to FTP yourself with the provided credentials?
We’re still getting an error:
Response: 530 Login authentication failed
Error: Critical error
Error: Could not connect to server

Please check the login details.

Thank you.
Regards,
Eva Kemp.

#31430 Copied

bobbybeauty

Participant

December 30, 2014 at 16:05

Hello,

Thank you for your patience. I am pulling the information from my BlueHost account. Here is that information. I don’t know why it isn’t working. I am giving you access to BlueHost.

Please, contact administrator
for this information.

#31459 Copied

Eva Kemp

Support staff

December 30, 2014 at 18:19

Hello,

I’ve imported demo content.
Please check your site now.

Thank you.
Regards,
Eva Kemp.

#31469 Copied

bobbybeauty

Participant

December 30, 2014 at 19:07

Hello,

Everything appears to be working fine now. Can you please update visual composer?

Please, contact administrator
for this information.

#31475 Copied

Eva Kemp

Support staff

December 30, 2014 at 19:38

Hello,

The new plugin version has been sent to your email address.
Please check.

Thank you.
Regards,
Eva Kemp.

#31477 Copied
Tagged: demo content, easy setup, missing pages, seo friendly, templates, woocommerce, wordpress
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