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Missing "Proceed To Checkout" button on "Cart" page

This topic has 8 replies, 3 voices, and was last updated 10 years, 6 months ago ago by Eva Kemp

tropicalwebsites

Participant

May 20, 2014 at 04:49

Hi, my client’s customers can’t checkout as there is no button on the Cart page. Can you please take a look?
http://www.upnorth-skincare.com

Thank you.

Please, contact administrator
for this information.

#4154 Copied

7 Answers

Jack Richardson

Support staff

May 20, 2014 at 07:51

Hello,

You have old theme version (2.8), but new version of WooCommerce (2.1.9). This is compatibility problem of the theme version with 2.1.x Woocommerce. Please upgrade your theme to the latest version, but before upgrading delete woocommerce folder from wp-content/themes/blanco.

Regards,
Jack Richardson

#4162 Copied

tropicalwebsites

Participant

May 20, 2014 at 11:08

Hi Jack,

Thank you! It worked but the layout is a bit wrong. When the Cart has a product the Checkout button looks like it’s in the wrong place like it’s a layout issue?

Also, after applying your fix, now the Shop won’t display any products. I’m not sure why.

Can you help? Thanks!

Please, contact administrator
for this information.

#4185 Copied

Eva Kemp

Support staff

May 20, 2014 at 12:59

Hello,

I’ve disabled WooCommerce Predictive Search LITE plugin and the products have appeared on the Shop page. You have to contact the plugin developer regarding this issue as we don’t guarantee proper work of 3rd-party plugins with our theme.
Could you please show a screenshot how checkout button is displayed as I can’t find the issue?
Thank you.

Regards,
Eva Kemp.

#4201 Copied

tropicalwebsites

Participant

May 20, 2014 at 13:30

Hi Eva,

Thank you. However the layout is now all screwed up! I have put a link below to see some screenshots of 2 pages. The shop page and a product page. It’s quite obvious that the layout is scattered everywhere now.
Cheers.

Please, contact administrator
for this information.

#4213 Copied

Eva Kemp

Support staff

May 20, 2014 at 17:39

Hello,

Please provide us with FTP credentials to check the issue.
Have you created a back up before upgrading?
You may try to restore it.

Regards,
Eva Kemp.

#4275 Copied

tropicalwebsites

Participant

May 20, 2014 at 23:27

I have restored the backup. I will place the current broken site in a sub-domain and write back. Thanks for the help so far.

#4336 Copied

Eva Kemp

Support staff

May 21, 2014 at 08:10

You’re welcome.
If you need more help feel free to contact us.

Regards,
Eva Kemp.

#4354 Copied
Tagged: cart, checkout, proceed, purchase, woocommerce, wordpress
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Missing "Proceed To Checkout" button on "Cart" page

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