Missing Product Image only with this theme

This topic has 6 replies, 2 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

  • Avatar: HVG2015
    HVG2015
    Participant
    April 19, 2016 at 09:57

    Hello,

    with this 8theme is missing the product image when addding product; product gallery is available.

    Another theme has all requested functions. This mistake is indicated by installing from wordpress with zip or installing on server. Both methods don’t show the important box product image.

    Yours sincerely,

    Veronika

    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    April 19, 2016 at 10:08

    Hello,

    Please provide us with FTP and WP admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: HVG2015
    HVG2015
    Participant
    April 19, 2016 at 11:07

    Dear Eva,

    se below the information.

    Veronika

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    April 19, 2016 at 11:20

    Hello,

    Please activate Woopress theme and install the required plugins Ultimate addons for Visual Composer and Visual Composer.
    After that check Product editor page. You can download the latest plugins versions here:
    https://www.8theme.com/download-plugins/

    Regards,
    Eva Kemp.

    Avatar: HVG2015
    HVG2015
    Participant
    April 19, 2016 at 11:31

    Dear Eva,

    that was the problem. I send you very great thank you!!!

    Best regards

    Veronika

    Avatar: Eva
    Eva Kemp
    Support staff
    April 19, 2016 at 11:51

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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