Missing products in menu - by Dittemila - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 7 years, 9 months ago ago by Jack Richardson

  • Avatar: catrine87
    Dittemila
    Participant
    March 12, 2017 at 14:47

    Hallo. I have 2 issues on my site.

    1. I have made new top menu categories, my translated products on my English site is not showing up in the top menu categories.

    2. I have added a “wocommerce product” on my frontage. selected that the products to show is “NEW” but nothing shows up?

    Thank you
    no products in top menu?

    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 14, 2017 at 11:46

    Hello,

    Please provide us with WP Dashboard credentials in private content area.

    Regards,
    Jack Richardson.

    Avatar: catrine87
    Dittemila
    Participant
    March 15, 2017 at 11:36

    i did

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 17, 2017 at 16:32

    Hello,

    As I see you are using outdated theme and required plugins.
    Please update all the items to the latest versions.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Required plugins can be downloaded here https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Jack Richardson.

    Avatar: catrine87
    Dittemila
    Participant
    March 24, 2017 at 11:17

    Can you help me do this?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 27, 2017 at 09:46

    Hello,

    Please confirm you have full backup of your site including database so we can help you with update.

    Regards,
    Jack Richardson.

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