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Missing the royalties_grid.json file - by rhonda225

This topic has 10 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

rhonda225

Participant

February 9, 2015 at 18:18

When I go to the essential grid and import the full demo data demo, then try tim import the royal_ess_grid.json file, it is missing. I do have several files in the documentation folder in an Essential Grid folder. What should I do?

Thank you.

#40637 Copied

9 Answers

Robert Hall

Support staff

February 9, 2015 at 18:22

Hello,

Please provide us with link to the page and wp-admin access in Private Content.
To create sub-categories navigate to Products-> Categories-> Add New Product Category then put ‘earrings’ to Name field and in dropdown section select parent ‘jewelry’.

Regards,
Robert Hall.

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rhonda225

Participant

February 9, 2015 at 18:53

I sent a private content reply, or tried to. Please let me know if you did not receive it.
Thanks.

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Robert Hall

Support staff

February 9, 2015 at 19:00

Hello,

Please try again, we don’t see any Private Content from you.

Regards,
Robert Hall.

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rhonda225

Participant

February 10, 2015 at 00:49

Ok….trying again.

Please, contact administrator
for this information.

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Eva Kemp

Support staff

February 10, 2015 at 09:13

Hello,

The link you provided is giving “Server not found” error. Have you spelled the domain name correctly or there are any issues at your host?
Please check it.

Thank you.
Regards,
Eva Kemp.

#40782 Copied

rhonda225

Participant

February 10, 2015 at 16:19

Below is the e-mail I received. Hopefully that will help.

Thanks.
Rhonda

Please, contact administrator
for this information.

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Eva Kemp

Support staff

February 10, 2015 at 17:14

Hello,

I’ve imported .json file for Essential Grid plugin.
Please check.

Thank you.
Regards,
Eva Kemp.

#40947 Copied

rhonda225

Participant

February 11, 2015 at 03:38

Wonderful! Thank you so VERY much! 🙂

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Eva Kemp

Support staff

February 11, 2015 at 09:08

Hello,

You’re welcome.

Regards,
Eva Kemp.

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