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Mobile add to cart spinning indefinitely

This topic has 4 replies, 2 voices, and was last updated 2 years, 6 months ago ago by Rose Tyler

danny

Participant

June 22, 2022 at 14:00

Hi:

Mobile (non-AMP) add to cart get spinning indefinitely. How can be solved?
Screen record: https://www.veed.io/view/819c90ee-d7b8-4fe7-a35b-fe71b9030187

Thanks.

#326579 Copied Theme version: 8.2.1

3 Answers

Rose Tyler

Support staff

June 22, 2022 at 14:52

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.

Regards

#326600 Copied

danny

Participant

June 22, 2022 at 17:14

Thanks.

The issue seems to be restricted to firefox mobile at least (tested it in chrome android and safari iphone).

#326622 Copied

Rose Tyler

Support staff

June 23, 2022 at 07:09

Hello,

Have you tried to disable all 3rd party plugins, clear cache of mobile browser and check?

Regards

#326660 Copied
Tagged: add to cart, indefinitely, mobile, spinning, template, woocommerce, wordpress
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