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Mobile click – product view - by amd4ever

This topic has 12 replies, 3 voices, and was last updated 4 years, 5 months ago ago by Rose Tyler

amd4ever

Participant

May 17, 2020 at 12:22

for mobile not desktop: hallo, we want at first click at product or title at homepage category in product to open the product and not to do second click so open the link

Please, contact administrator
for this information.

#237605 Copied Theme version: 6.3.3

11 Answers

Rose Tyler

Support staff

May 17, 2020 at 13:07

Hello,

Theme Options > WooCommerce (Shop) > Shop > Products style > Product Content Elements > Hover buttons on mobile

Regards

#237608 Copied

amd4ever

Participant

May 17, 2020 at 19:55

its off but we still we have the same problem. Please test

Please contact administrator
for this information.

#237634 Copied

amd4ever

Participant

May 17, 2020 at 19:55

we have one more problem. The site is very fast at desktop (guest tab without case) but very slow at mobile

we made all changes –> https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

its only at mobile with the some wifi with desktop so must be some settings for mobile

#237635 Copied

amd4ever

Participant

May 18, 2020 at 18:33

hallo?

#237756 Copied

Olga Barlow

Support staff

May 19, 2020 at 12:21

Hello,

I have checked your site using mobile device and don’t see issue with the double click. I’m able to open the product category https://gyazo.com/f6c6e1baf20eccf21d4dfa9700c48498 or product https://gyazo.com/c04b0976fa10d66bdb58d561e2fc6b9c from one click.
If I use wifi your site is fast on mobile device as you can see from my videos. But we would recommend you to optimize images to reduce the page size, for example I have tested images from your home page http://prntscr.com/sjlxfl You can save a lot using optimized images, try https://tinypng.com/ service for example, it gives good results.

Also, you may try other cache plugins and test speed results with other cache plugins because the one you use seems does not help to optimize some settings very well http://prntscr.com/sjlzra

If you need advanced help with personal site optimization contact WPKraken team. Our support team does not include personal optimization experts because it’s outside the scope of our support.

Regards

#237867 Copied

amd4ever

Participant

May 19, 2020 at 18:57

the productas need 2 clicks not categories.
we disabled the hover but at mobile its still there
i believe because of the custom code

#237959 Copied

Olga Barlow

Support staff

May 19, 2020 at 23:01

Hello,

https://gyazo.com/c04b0976fa10d66bdb58d561e2fc6b9c – there is no such issue while we tested your site. What mobile device do you use? Did you try any other mobile device?

Regards

#237995 Copied

amd4ever

Participant

May 25, 2020 at 08:15

check here with mobile the similar products

Please contact administrator
for this information.

#238675 Copied

Olga Barlow

Support staff

May 25, 2020 at 20:42

Hello,

Nope, still can’t detect the issue https://gyazo.com/ba92eadaf36814271e851c6ffc050d71
What mobile device do you use? Did you try any other mobile device?

Regards

#238747 Copied

amd4ever

Participant

June 6, 2020 at 11:56

Remove url from our posts because we can’t edit it. Thanks

#240102 Copied

Rose Tyler

Support staff

June 6, 2020 at 12:30

You’re welcome!

Regards

#240111 Copied
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