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Mobile compatibility - by Darja - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 5 years, 2 months ago ago by Olga Barlow

Darja

Participant

August 18, 2019 at 07:30

Hello,

We would like to address the issue we came across when we tested our website for mobile using Google SpeedPage Insides. Since the theme is mobile friendly we thought it would be okay but we seem to have some issues. Could you have a look and help us resolve those?

Best regards

#219352 Copied Theme version: 5.5.1

3 Answers

Rose Tyler

Support staff

August 18, 2019 at 10:09

Hello,

Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

#219360 Copied

Darja

Participant

August 31, 2019 at 17:31

Hello,

we have checked the article and it was not much of help. We think that it may be an issue with WPBakery Page Builder. For a mobile main page, we have implemented the changes that we hid certain elements on mobile that are only visible on PC. We think that those elements that are hidden on mobile are still loading on mobile and that is slowing the mobile website – can you confirm if that is the case? What is a different way to define the layout so that it will not load the elements hidden on mobile?

Best regards

#220510 Copied

Olga Barlow

Support staff

September 2, 2019 at 09:45

Hello,

Unfortunately, WPbakery does not have any other advanced options to adjust the mobile layout.

We are working on new version of XStore theme that will remove Redux framework for the options and it also will speed up the site, check the updated demo, for example, https://xstore.8theme.com/
If you want we could send you beta version for test. Let me know.

Regards

#220574 Copied
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