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Mobile Friendly Website - by Fabio - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 6 years, 12 months ago ago by Rose Tyler

Fabio

Participant

December 27, 2017 at 18:30

Dear Support,

I am a bit frustrated because one of the reasons why I have selected your theme was the intrinsic capability to be mobile friendly.

Everything was fine (mobile friendly) until I updated the theme to 3.4 version. After this update, google states that the website is no longer website friendly:

– Clickable elements too close together
– Content wider than screen

Could you please help me in order to make the website mobile friendly again? Is there something you could do in order to change the coding?

Thanks in advance.

F.

#180759 Copied Theme version: 3.4

5 Answers

Rose Tyler

Support staff

December 28, 2017 at 09:13

Hello,

We’ checked our test site that use latest version of theme and all works fine. But with your site you may see – http://prntscr.com/ht8ubo, so, likely, the problem caused by robots.txt file.

Regards

#180771 Copied

Fabio

Participant

December 28, 2017 at 09:36

Dear Rose,

Thank you for your prompt reply.

If I have understood correctly, is it the robots.txt file that is blocking the access to some plugin files? Do you perhaps have any clue on how I could fix the problem?

As I said the same robots.txt was working fine prior to the theme update, I would appreciate if you could give me any advise.

Thanks in advance.

F.

#180775 Copied

Rose Tyler

Support staff

December 28, 2017 at 09:59

Please read these articles https://www.ostraining.com/blog/general/google-mobile-robots/ https://mor10.com/robots-txt-might-be-ruining-your-mobile-friendly-ranking-with-google/

Let us know if you need any further assistance.

Regards

#180779 Copied

Fabio

Participant

December 28, 2017 at 12:51

Thank you!

#180788 Copied

Rose Tyler

Support staff

December 28, 2017 at 12:58

You’re welcome!
Have a nice day.

Regards

#180790 Copied
Tagged: mobile friendly website, responsive design, seo friendly, user friendly, woocommerce wordpress templates
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