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Mobile Header Visible On Desktop Too – Why? :)

This topic has 9 replies, 2 voices, and was last updated 2 years ago ago by HDTeam

HDTeam

Participant

November 13, 2022 at 18:46

Hi!

Perhaps unconsciously, but somehow it happened that on Desktop I see Mobile Menu also. Pls. help me investigate, what caused it and how can I disable mobile header on desktop view.

Thanks..

P.S. I thought found the solutions and marked first topic as resolved but shame, found not :/ Sorry..

#338485 Copied Theme version: 8.3.7 WooCommerce version: 7.0.1

8 Answers

Rose Tyler

Support staff

November 14, 2022 at 06:11

Hello,

You need to enable a separate cache for the mobile devices in the cache plugin setting. Or if you don’t want to enable that then disable the Mobile header optimization option in Theme Options > General.

Regards

#338499 Copied

HDTeam

Participant

November 14, 2022 at 06:31

Hi!

Yes, it’s enabled:

https://www.webpagescreenshot.info/#v2=hD-4zeeZP

Thanks..

#338503 Copied

Rose Tyler

Support staff

November 14, 2022 at 09:14

Hello,

Was the problem solved? If not, try to disable Mobile header optimization via Theme Options, clear cache, and check the result.

Regards

#338516 Copied

HDTeam

Participant

November 14, 2022 at 09:18

Hi!

Mobile Content Optimization in Theme options is Disable.
Mobile Cache on WP Rocket site is Enable.

Cache cleared, CSS regenerated. Still got Mobile Header :/

Thanks.

#338517 Copied

Rose Tyler

Support staff

November 14, 2022 at 09:37

Hello,

Thanks for the reply.
In this case, you need to check if the header.php file was changed via child theme and if there is any issue in code that is added in Theme Options > Theme custom CSS. Please provide temporary wp-admin access, so we can take a closer look.

Regards

#338518 Copied

HDTeam

Participant

November 14, 2022 at 09:40

Yeap, OK, Pls. check private..

Please contact administrator
for this information.

#338519 Copied

Rose Tyler

Support staff

November 14, 2022 at 09:55

Fixed, the problem was caused by missing } in the code of the Global custom CSS area.

Regards

#338521 Copied

HDTeam

Participant

November 14, 2022 at 10:26

Ohhh.. Sorry for such a trifle..

#338524 Copied
Tagged: desktop, header, mobile, visible, why?, woocommerce, wordpress
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Mobile Header Visible On Desktop Too – Why? :)

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