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Mobile menu - by jojson - on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Jack Richardson

  • Avatar: jojson
    jojson
    Participant
    March 24, 2016 at 12:32

    Hi, can you check why I don’t have a icon to display mobile menu?
    Everything was ok to the last update.

    Please, contact administrator
    for this information.
    #118753 Copied
    4 Answers
    Avatar: jojson
    jojson
    Participant
    March 24, 2016 at 12:39

    I had to disable builder plugin and now working fine. Please check it and correct in next update.

    #118754 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    March 24, 2016 at 12:42

    Hello,

    What builder plugin do you mean?
    We don’t have such plugin included in the theme.
    Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme.

    Regards,
    Eva Kemp.

    #118759 Copied
    Avatar: jojson
    jojson
    Participant
    March 24, 2016 at 14:21

    That was Beaver Builder Plugin.
    You should check and resolve this problem in a future update. Many people can have a similar problem.

    Regards.

    #118769 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 24, 2016 at 15:30

    Hello,

    As you were told in previous post from my colleague we don’t guarantee full compatibility of 3rd-party plugins with the theme. Meanwhile you can send request to our customization service https://www.8theme.com/customization-services/ to investigate the issue.

    Best regards,
    Jack Richardson.

    #118782 Copied
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