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Mobile menu 2nd level not clickable, but in desktop can

This topic has 4 replies, 2 voices, and was last updated 1 hours, 17 minutes ago ago by Rose Tyler

  • Avatar: cheyingtan
    cheyingtan
    Participant
    December 4, 2024 at 03:01

    Hi there,

    I have a page which is also a 2nd level menu, its clickable in desktop but not in mobile menu, i cant figure out whats wrong with it, can u pls help?

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    #426362 Copied
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2024 at 16:02

    Hello, Cheyingtan,

    Thank you for reaching out to us.

    For your convenience, navigate to the following path within the theme settings: Theme Options > Header Builder > Mobile Menu > Dropdown Opening Action

    Best regards,
    8Theme’s Team

    #426443 Copied
    Avatar: cheyingtan
    cheyingtan
    Participant
    December 4, 2024 at 16:52

    Hi,

    I had turn on the dropdown opening action, but it still doesnt work on mobile, the page still cant click, instead it open up the 3rd level menu

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    support staff only.
    #426452 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2024 at 17:00

    Hello, Cheyingtan,

    Could you please record a video demonstrating how the menu functions for you so that we can better understand the issue? Additionally, kindly let us know which browser you are using.
    Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

    Best regards,
    8Theme Team

    #426453 Copied
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