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Mobile menu button not working - by Kale Digital Solutions

This topic has 11 replies, 5 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp

Kale Digital Solutions

Participant

December 10, 2015 at 21:32

Hi. I can’t figure out how to make the mobile menu button to actually open the side menu. I click on the menu button and nothing happens.

Please, contact administrator
for this information.

#103831 Copied

10 Answers

Jack Richardson

Support staff

December 11, 2015 at 08:37

Hello,

Please provide us with FTP and WP Dashboard credentials in Private Content.

Best regards,
Jack Richardson.

#103852 Copied

Kale Digital Solutions

Participant

December 29, 2015 at 09:25

Please, contact administrator
for this information.

#106118 Copied

Jack Richardson

Support staff

December 29, 2015 at 11:41

Hello,

The issue has been fixed.
Please check mobile menu now.

Best regards,
Jack Richardson.

#106137 Copied

wordpressdev

Participant

December 29, 2015 at 23:55

Can I please ask, for this “responsive theme”, how it is possible that with only using default setup, when resizing to mobile the main hamburger menu is covered by the main logo. Unusable, unclickable. Baffling. Site is underconstruction, so not available. Please check your own examples before asking for my FTP or login credentials.

#106236 Copied Theme version: Latest WooCommerce version: Latest

wordpressdev

Participant

December 30, 2015 at 00:06

Screenshot example, on chrome: http://postimg.org/image/b3c2g1jd9/

#106238 Copied

Eva Kemp

Support staff

December 30, 2015 at 10:23

Hello @rohankleem,

Your screenshot is missing. Please reupload it.

Regards,
Eva Kemp.

#106283 Copied

wordpressdev

Participant

December 31, 2015 at 00:22

Link still works for me. I have uploaded a second one here for you:
http://postimg.org/image/ci0x0js97/

#106360 Copied

fioriflowers

Participant

January 3, 2016 at 22:45

Hello,

I am using the Leader theme on my site and it has “Enable Responsive Design” set to ON. When I navigate to the site using a mobile phone, I do not see the Menu icon. I only see the top-bar with the Cart widget and the logo. I am not sure what is going on, please advise!

Please, contact administrator
for this information.

#106456 Copied Theme version: 1.7 WooCommerce version: 2.4.12

Eva Kemp

Support staff

January 4, 2016 at 10:45

Hello @fioriflowers,

Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/theleader/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#106512 Copied

Eva Kemp

Support staff

January 4, 2016 at 10:47

Hello @wordpressdev,

Please provide us with wp-admin panel credentials as your site is under maintenance mode and we can’t view it.

Thank you.
Regards,
Eva Kemp.

#106513 Copied
Tagged: button, menu, mobile, woocommerce, wordpress, working
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