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Mobile menu does not open after theme update

This topic has 3 replies, 2 voices, and was last updated 2 years, 11 months ago ago by lamorfa

lamorfa

Participant

December 2, 2021 at 23:54

Dear,
we have updated the theme to the latest available version (through the Envato Market plug-in). We encounter a problem when we try to open the hamburger menu on the homepage.

We naturally tried to clear the site cache.
And it is currently disabled.

Even the products in the carousel on the homepage do not load and you only see the pre-load icon.

Can you help us understand, verify and possibly solve this problem?

Thanks.

#310759 Copied Theme version: 8.0.10 WooCommerce version: 5.9.0

2 Answers

Rose Tyler

Support staff

December 3, 2021 at 08:45

Hello,

We’ve checked your site on mobile and do not see mentioned problems – https://prnt.sc/21irew6 https://prnt.sc/21irg9t
Clear cache of your mobile browser and check then.

Regards

#310771 Copied

lamorfa

Participant

December 3, 2021 at 13:15

thanks for checking and replying.

#310808 Copied
Tagged: mobile menu, seo friendly, theme update, themes, troubleshooting, woocommerce, wordpress
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Mobile menu does not open after theme update

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